DESKTOP SUPPORT SPECIALIST

Staffing Solutions USA, Inc.; New York (NY); Hybrid; USD 65,000 - 70,000; Full time

Job summary

Staffing Solutions USA, Inc. is seeking a Desktop Support Specialist for a global financial client in New York City. This full-time permanent role requires an in-office presence 3-4 days per week in a hybrid NYC setting.

The successful candidate will provide technical assistance, manage desktops and printers, perform basic networking, and handle escalation paths as needed. Competitive salary and stable employment are offered.

Qualifications

• Minimum 2 years of desktop support in a corporate environment.
• Experience with MS Office Suite and Antivirus software.
• Respond to technical support requests via telephone, email, or in person.
• Maintains and supports desktops, printers, and peripherals.
• Basic networking and connectivity troubleshooting.

Responsibilities

• Provide technical assistance to computer users in person, by phone, or remotely to the user's computer.

Job description

SSUSA Job #1093: DESKTOP SUPPORT SPECIALIST

Job Description

One of our global financial clients is seeking a Desktop Support Specialist at their headquarters in New York City. This person will be a full-time permanent employee that is expected to be in the office 3 to 4 days per week.

RESPONSIBILITIES

• Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via phone, or remotely to the user's computer. May provide assistance concerning the use of the computer hardware and software, including printing and installation.

QUALIFICATIONS

• At least 2 years of providing desktop support in a corporate environment
• Experience with the following applications: MS Office Suite, Anti-Virus Adobe software
• Respond to telephone calls, emails, and personnel requests for technical support.
• Maintains and supports desktop PCs, hardware, software, operating system, and printers.
• Basic Networking and Connectivity troubleshooting
• Relocate computers between offices
• Identify, test, and install new network systems or upgrades to current systems, printers, software, or components
• Follow defined escalation paths
• Troubleshoot and be a problem solver
• Oversee the daily performance of computer systems

Job Location

New York City-HYBRID

Position Type

Permanent

Salary Range

65-70k

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