Desktop Support Specialist

Encore Talent Solutions; New Albany (OH); On-site; USD 28,000 - 41,000; Part time

Job summary

Encore Talent Solutions is seeking a Desktop Support Specialist for a 3-6 month contract in the New Albany, OH area. The position is onsite five days a week at the New Albany office.

Key responsibilities include providing end-user technical support, analyzing logs within multiple Microsoft applications to resolve issues, and delivering hardware and software support including imaging new computers. Qualifications include 3+ years of Windows desktop deployment, Entra ID experience, asset

Qualifications

• 3+ years of MS Windows desktop operating system deployment experience.
• Experience working with Entra ID.
• Experience with hardware, asset management and imaging new computers.
• Experience in using ITSM systems like ServiceNow is a plus.

Responsibilities

• Provide technical support to end users.
• Ability to analyze logs within multiple Microsoft applications to resolve user issues.
• Hardware and software support.

Skills

Windows desktop deployment

Entra ID

Hardware support

Imaging computers

ITSM tools (ServiceNow)

Tools

ServiceNow

Job description

Encore Talent Solutions is currently seeking a Desktop Support Specialist for a 3-6 month contract position located in the New Albany, OH area. The position will be located onsite 5 days a week in the New Albany office.

Key Responsibilities

• Provide technical support to end users
• Ability to analyze logs within multiple Microsoft applications to resolve user issues
• Hardware and software support

Qualifications:

• 3+ years of MS Windows desktop operating system deployment experience required.
• Experience working with Entra ID
• Experience with hardware, asset management and imaging new computers
• Experience in using ITSM systems like ServiceNow is a plus.

Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.