Desktop Support Specialist

PSI (Proteam Solutions)

Columbus (OH)

On-site

USD 27,552 - 30,307

Full time

14 days+

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Benefits offered by this job

401(k)

Health insurance

Job summary

A technology solutions provider is seeking a Desktop Support Technician in Columbus, Ohio. This role is responsible for configuring, installing, and maintaining hardware and software. The ideal candidate should have at least 2 years of experience in a desktop support role, strong troubleshooting skills, and the ability to provide excellent customer service. This position is full-time and contract-based, offering a pay range of $20.00/hr to $22.00/hr, along with benefits such as health insurance and a 401(k).

Qualifications

2+ years of experience supporting desktop computers in a networked environment.
Experience with troubleshooting hardware, software, and network issues.
Ability to provide both remote and on-site desktop support.

Responsibilities

Responsible for the configuration, installation, and repair of computing hardware.
Maintain accurate inventory and documentation of equipment and support activities.
Provide support for A/V equipment in classrooms and event spaces.

Skills

Desktop support experience

Troubleshooting hardware and software

Customer service skills

Collaboration as part of a technical team

Job description

PSI (Proteam Solutions) provided pay range

This range is provided by PSI (Proteam Solutions). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $22.00/hr

Direct message the job poster from PSI (Proteam Solutions)

Connecting Top IT and Creative Talent with Opportunities That Inspire

LOCAL SCHOOL DISTRICT SEEKING A DESKTOP SUPPORT TECHNICIAN!

SUMMARY: Responsible for the configuration, installation, operation, preventative maintenance and repair of the district’s computing hardware and their applied software applications.

REQUIRED SKILLS:

2+ years of experience supporting desktop computers in a networked environment (Windows and/or Mac OS).
Experience troubleshooting hardware, software, and network issues.
Experience supporting A/V equipment in classrooms, meeting rooms, or event spaces.
Ability to provide both remote and on-site desktop support.
Strong customer service and communication skills in a professional setting.
Experience working both independently and collaboratively as part of a technical support team.
Ability to maintain accurate inventory and documentation of equipment and support activities.
Experience with setup, delivery, and installation of workstations, peripherals, and classroom technology.
Knowledge of preventive maintenance techniques for classroom technology and instructional spaces.

DESIRED SKILLS:

Experience with video-data projection, audio systems, and general A/V troubleshooting.
Experience delivering end-user training or identifying training needs related to technology usage.
Familiarity with IT service management tools and help desk ticketing systems.
Ability to lead or coordinate technical projects and act as an escalation point.
Experience communicating and reporting technology outages and incident tracking.
Willingness to work a flexible schedule including evenings and weekends as needed.
Prior experience in a higher education or academic support environment.

Job Types: Full-time, Contract