DESKTOP Support Representative

Artech Information System LLC; Minneapolis (MN); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading IT staffing company is seeking a Desktop Support Representative in Minneapolis, MN. The role involves diagnosing complex Microsoft OS issues, supporting Windows XP and 7, and managing desktop installations. This position is for a duration of 1 year, with the possibility of extension. Candidates should have experience with MS Office and the ability to troubleshoot various Microsoft products, ensuring seamless support for end-users.

Qualifications

• Ability to diagnose complex Microsoft OS problems.
• Experience in installation, configuration, and maintenance of Windows, hardware, and software.
• Proficiency in MS Office and Microsoft products.

Responsibilities

• Diagnose and remedy complex Microsoft OS problem tickets.
• Install and configure common applications.
• Install/remove desktop PCs and monitors.

Skills

Diagnosing complex Microsoft OS issues

Installing applications

Configuration and maintenance of hardware

Support for Windows XP and 7

MS Office proficiency

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: DESKTOP Support Representative

Job ID: # [19011]

Location: MINNEAPOLIS,MN-55416

Duration: : 1 year (with possible extension)

• · Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
• · Installation, configuration and maintenance of windows, hardware’s and software’s.
• · Desktop and laptop installation ,configuration and upgradation
• · Support and troubleshoot windows XP and windows 7/Migrations
• · MS Office, MS Outlook and Microsoft Products.