Desktop Support Pro: Setup, Troubleshooting & Training

EmergencyMD; Kennesaw (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

EmergencyMD is seeking a Desktop Support Technician to provide technical assistance and ensure smooth operations. You will respond to user inquiries, troubleshoot hardware and software issues, set up workstations, and train staff on computer skills. We value problem-solving abilities, attention to detail, and strong communication skills. Join us to kick-start your IT support career in a dynamic environment where your contributions are appreciated.

Qualifications

• Basic understanding of computer hardware and software.
• SQL experience is a big plus.
• Ability to troubleshoot and resolve technical issues.
• Ensure accurate setup and configuration of workstations.
• Ability to explain technical concepts to non-technical staff.

Responsibilities

• Respond to user inquiries and troubleshoot computer and software issues.
• Identify and resolve computer hardware and software problems.
• Set up and install workstations for new employees.
• Train staff on basic computer skills.
• Perform routine inspections of computer equipment.
• Keep computer software and operating systems up to date.

Skills

Technical Aptitude

Problem-Solving Skills

Attention to Detail

Communication Skills

Team Player

Job description

EmergencyMD is seeking a Desktop Support Technician to provide technical assistance and ensure smooth operations. You will respond to user inquiries, troubleshoot hardware and software issues, set up workstations, and train staff on computer skills. We value problem-solving abilities, attention to detail, and strong communication skills. Join us to kick-start your IT support career in a dynamic environment where your contributions are appreciated.