Desktop Support in Arlington, Virginia

VSO Inc.; Arlington (VA); On-site; USD 42,000 - 56,000; Full time

Job summary

VSO Inc. in Arlington, VA, is seeking a Desktop Support professional to join our client-facing IT team. This role focuses on workstations, imaging, moves, and day-to-day support to keep users productive.

You will gain hands-on experience with IMAC, asset tagging, printer support, and IT service management updates as part of a collaborative, career-oriented environment.

Qualifications

• Previous working experience in Desktop Support is desired, however training will be provided for all entry-level new hires.
• Knowledge of PC Imaging.
• Experience with change management and incident management.

Responsibilities

• Provide Workstation Software Break Fix support.
• IMAC – PC Install, Moves, Adds and Changes.
• Image Loads.
• Asset Recovery and Asset tagging.
• Printer Support.
• Client Center (Tech Bar) Support.
• IT Service Management Updates.

Skills

Desktop Support

PC Imaging

Change management

Incident management

IT Service Management (ITSM)

Tools

ITSM

Job description

Description

Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!

Opportunity:

Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Arlington, Virginia. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:

• Provide Workstation Software Break Fix support
• IMAC – PC Install, Moves, Adds and Changes
• Image Loads
• Asset Recovery
• Asset tagging
• Printer Support
• Client Center (Tech Bar) Support
• IT Service Management Updates
• Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned

Qualifications:

• Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires
• Knowledge of PC Imaging
• Experience with change management and incident management