Desktop Support Specialist

Turn2Partners; Arlington (VA); Hybrid; USD 72,000 - 88,000; Full time

Job summary

Turn2Partners in Arlington, VA seeks a Desktop Support Specialist for hands-on IT support in a hybrid role. The position requires 2+ years in IT or desktop support, proficiency with Windows, macOS, and Office 365, and familiarity with basic networking. Responsibilities include troubleshooting issues, setting up workstations, and maintaining IT documentation. The role offers a competitive salary of $80,000 per year.

Qualifications

• 2+ years in IT or desktop support roles.
• Familiarity with basic networking and endpoint security.
• Experience in a fast-paced or mission-driven environment preferred.

Responsibilities

• Troubleshoot hardware, software, and network issues.
• Set up and configure workstations and user accounts.
• Support collaboration tools, printers, and AV systems.
• Maintain IT asset inventory and documentation.
• Assist with onboarding/offboarding from an IT perspective.
• Ensure adherence to IT security protocols.

Skills

Proficiency with Windows

Proficiency with macOS

Proficiency with Office 365

Strong communication skills

Problem-solving skills

Job description

Desktop Support Specialist

Location: Arlington, VA (Hybrid)
Clearance Requirement: U.S. Citizenship required; ability to obtain security clearance

A fast-growing technology company supporting national security initiatives is seeking a Desktop Support Specialist to join its IT team. This role will provide hands‑on support for internal users, ensuring systems run smoothly and securely in a high‑performance environment.

Responsibilities

• Troubleshoot hardware, software, and network issues
• Set up and configure workstations and user accounts
• Support collaboration tools, printers, and AV systems
• Maintain IT asset inventory and documentation
• Assist with onboarding/offboarding from an IT perspective
• Ensure adherence to IT security protocols

Qualifications

• 2+ years in IT or desktop support roles
• Proficiency with Windows, macOS, and Office 365
• Familiarity with basic networking and endpoint security
• Strong communication and problem‑solving skills
• Experience in a fast‑paced or mission‑driven environment preferred

Compensation

$80,000 per year