Desktop Support Engineer

TEKsystems; Martinez (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k plan

Pre-tax contributions

Life Insurance

Disability insurance

Health Spending Account

Transit benefits

PTO

Job summary

TEKsystems is seeking an experienced IT Support Technician to join a busy team handling desktop and help desk needs. The role involves onsite support, imaging deployments, and resolving hardware, software, and network issues for users.

You will assist with Windows 11 upgrades, MFA-related support, and day-to-day technical issues while moving around the work environment to support users onsite. Lifting up to 30 lbs and occasional dirty environments are possible.

Qualifications

• Experience handling desktop and help desk tickets.
• Strong customer service and independent problem solving.
• Comfortable with onsite support and equipment imaging/deployments.

Responsibilities

• Troubleshoot desktop and software issues for users.
• Support Windows 11 upgrades and device deployments.
• Imaging and deploying new laptops and mobile devices.
• Assist with MFA-related support and connectivity issues.
• Move around the work environment to support users onsite.

Skills

Desktop & Help Desk Support

Windows Troubleshooting

Imaging & Deployments

Hardware & Network Connectivity

MFA Support

Customer Service

Laptop Upgrades

Windows 11/10

Onsite Support

Job description

Were looking to add an experienced IT Support Technician to a busy team supporting both desktop and help desk needs. This person will handle a steady volume of tickets while supporting users with hardware, software, device, and connectivity issues.

The environment is especially busy with Windows 11 upgrades, new laptop deployments, mobile device updates, and MFA-related support. The technician will troubleshoot issues that come up during device transitions and upgrades while also handling day-to-day technical support.

This is a hands-on role that requires someone comfortable moving throughout the work environment to support users, deploy equipment, and troubleshoot issues onsite. Candidates should be comfortable with frequent walking, moving equipment, and lifting up to 30 lbs. There may also be times when support is needed in a dirty industrial environment, so candidates must be comfortable working in those conditions occasionally.

This role is a good fit for someone who enjoys variety and can move between help desk troubleshooting, hands-on desktop support, imaging and deployments, hardware issues, and basic network connectivity troubleshooting. Strong customer service and the ability to work through technical issues independently will be important.

Preferred Skills Include

• Hardware Troubleshooting
• Windows 10 / Windows 11
• Help Desk Support
• Imaging & Deployment
• Network Connectivity Troubleshooting
• Desktop Support
• MFA Support
• Technical Support
• Laptop & Device Upgrades
• Customer Service
• Windows Troubleshooting

Top Skills

• Desktop & Help Desk Support
• Windows Troubleshooting, Imaging & Deployments
• Hardware & Network Connectivity Support

Additional Skills & Qualifications

• Must be comfortable with frequent walking and onsite support
• Ability to lift and move equipment up to 30 lbs.
• Must be willing to occasionally work in dirty or industrial environments
• Must be able to complete required drug screening

Job Type & Location

This is a Contract position based out of Martinez, CA.

Pay And Benefits

The pay range for this position is $25.00 - $30.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan
• Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&DD for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Martinez, CA.

Application Deadline

This position is anticipated to close on Nov 25, 2026.

Workplace Type

This is a fully onsite position in Martinez,CA.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.