Desktop Support Engineer

Quantam; Lexington (KY); On-site; USD 24,796 - 38,572; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) plan

Competitive hourly wages

Job summary

Quantam Solutions provides IT solutions and consulting. They are seeking a Desktop Support Technician for a backfill role, requiring a minimum of 21 years old, a valid driver's license, and the ability to pass a DOC background check and drug test for work in a prison environment.

Requirements include 1–2 years in desktop support, experience with Windows devices, and strong customer service. Candidates should be able to multitask, work under pressure, and may assist with cameras, servers, and

Qualifications

• Minimum 1-2 years of Desktop Support or similar role.
• Experience with installation, troubleshooting, and repair of devices in a Windows environment.
• Valid driver's license.
• Minimum 21 years old.
• High aptitude for customer service.
• Be a team player.
• Prioritization & time management skills.
• Ability to multitask and meet deadlines.
• Ability to work under pressure.
• May assist with security cameras, servers, and network switches as needed.

Responsibilities

• Assist with desktop duties and may support security cameras, servers, and network switches as required.

Skills

Desktop Support

Tools

Windows OS

Job description

Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a Desktop Support Technician. This role is backfilling, candidates must be a minimum of 21 years old, maintain a valid driver's license, and be able to pass a DOC background check and extensive drug test prior to starting. DOC requires completion of training that can last up to 2 - 3 weeks. This will equip technicians to work, adapt, and conduct themselves in a prison environment.

Requirements:

• Minimum 1-2yrs experience in Desktop Support or similar role.
• Experience must include installation, troubleshooting, and repair of devices in a windows-based environment.
• Valid driver's license.
• Minimum 21 years old.
• High aptitude for customer service.
• Be a team player.
• Prioritization & time management skills.
• Ability to multitask and meet deadlines.
• Ability to work under pressure.

Along with desktop duties, candidates may be asked to assist with security cameras, servers, and network switches as needed.