Desktop Support Technician

Quantam; Lexington (KY); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) plan

Job summary

Quantam Solutions in Lexington, KY is seeking a Desktop Support Technician to provide on-site IT support. The role emphasizes customer service as users are helped both remotely and in person.

Candidates should have 1-2 years direct desktop support experience, basic network troubleshooting, a valid driver’s license, and the ability to lift heavy objects as needed. Health benefits, paid time off, and a 401(k) plan are offered.

Qualifications

• Experience directly with desktop support (1-2 years minimum) including installation, troubleshooting and repair in a Windows-based environment.
• Basic network troubleshooting skills.
• Valid driver's license; able to lift and carry heavy objects or work in uncomfortable positions.

Skills

Customer service

Network troubleshooting

Physical stamina

Job description

Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a Desktop Support Technician. Candidates must be able to work onsite in Lexington, KY.

Our client is seeking a knowledgeable Desktop Support technician with a high aptitude for customer service. Candidates must be able to work onsite in the Lexington, KY area. Our client's technician's interface with the agency users remotely and in person, meaning customer service skills are as essential as technical skills.

Requirements:

• Candidates must have experience related directly with desktop support (1 - 2 years minimum), including installation, troubleshooting, and repair in a windows-based environment.
• Basic network troubleshooting skills.
• Candidates must have a valid driver\'s license.
• Candidate\'s must be able to lift and carry heavy objects/work in uncomfortable positions for extended periods of time.