Desktop Support Analyst I – Elevate IT, Onsite in Austin

Ottobock SE & Co. KGaA; Austin (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical

Vision

Health savings accounts

Flexible spending accounts

Company-paid life insurance

Paid time off

Company holidays

Floating holidays

Company-paid short & long-term disability

Job summary

Ottobock SE & Co. KGaA is seeking a Desktop Support Analyst to join our team onsite in Austin, TX. The ideal candidate will provide daily IT support and assist with IT projects while ensuring efficient operation of company technology.

A high school diploma is required, along with relevant IT support experience. You will be responsible for troubleshooting technical issues, configuring computers, and conducting training for users. The position offers a comprehensive benefits package including medical, vision, and paid time off.

Qualifications

• Recent experience in an information technology support role.
• Ability to install, configure and maintain business computers and networks.
• Strong knowledge of network security systems and techniques.

Responsibilities

• Provide daily IT support and assist in IT projects.
• Troubleshoot and resolve IT issues and document solutions.
• Conduct training for users on systems and applications.

Skills

IT support experience

Computer installation and configuration

Network security knowledge

Analytical problem-solving

Education

High school diploma or equivalent

Certification in IT or related field

Tools

Ticketing systems

Computer hardware

Job description

Ottobock SE & Co. KGaA is seeking a Desktop Support Analyst to join our team onsite in Austin, TX. The ideal candidate will provide daily IT support and assist with IT projects while ensuring efficient operation of company technology.

A high school diploma is required, along with relevant IT support experience. You will be responsible for troubleshooting technical issues, configuring computers, and conducting training for users. The position offers a comprehensive benefits package including medical, vision, and paid time off.