Desktop Support Analyst

Anchor Point Technology Resources

Indianapolis (IN)

On-site

USD 40,000 - 60,000

Full time

14 days+

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Job summary

A technology solutions provider is seeking an energetic individual for a desktop support role within a Fortune 500 company in downtown Indianapolis. The ideal candidate will have strong troubleshooting skills across various Windows environments, ability to handle multiple tasks efficiently, and knowledge in software deployment. This position requires effective communication skills and technical proficiency in desktop and printer support, ensuring quick resolutions to maintain client satisfaction.

Responsibilities

Join a desktop support team for a Fortune 500 company.
Provide technical support for various software and hardware issues.
Maintain effective communication with clients and team members.

Skills

Break Fix and Software Troubleshooting

Windows 7 and Office 2010/2013 Experience

Windows 10 Knowledge

Desktop and Multi Function Printer Knowledge

Ability to handle multiple tasks

Effective Communication

WSUS Experience

WDS and MDT Experience

Software Deployment (PDQ Deploy and Inventory)

SysTrack by Lakeside Knowledge/Experience

Scripting Experience (VB Script and PowerShell)

Job description

Anchor Point Technology Resources, established in 2004. Our corporate office is located in the heart of Indianapolis, Indiana, with locations in Cincinnati, OH and Louisville, KY. Anchor Point is a locally owned WBE.

Job Description

Looking for an energetic, motivated individual to join a desktop support team for a Fortune 500 company located downtown Indianapolis.

Qualifications