Desktop Migration & Support Technician (Windows)

Aleron; Grand Prairie (TX); On-site; USD 22,000 - 31,000; Part time

Job summary

Aleron in Grand Prairie, TX is seeking a SecureNet Technician II to replace desktop systems, back up data, migrate user settings, and reconnect peripherals. You will provide technical support, troubleshoot hardware and software issues, validate system functionality, and document completed installations and follow-up activities.

This temporary role offers hands-on experience in a collaborative, security-conscious environment with opportunities to grow within a global workforce solutions leader

Qualifications

• 1 year of experience with basic technical hardware repair.
• 1 year of experience with setup and configuring PCs.
• 1 year of experience with desktop support.
• 2+ years Windows experience.
• Installation and Configuration.

Responsibilities

• Identify and verify user data, profiles, and settings prior to migration.
• Troubleshoot issues and provide support through the Client's Help Desk.
• Ensure all data on existing desktop systems is backed up.
• Run Desktop DNA to capture and preserve user-specific settings.
• Replace existing desktop systems with new desktop equipment.
• Reconnect and migrate peripherals, including scanners and printers.
• Restore user data, profiles, and user-specific settings to the new desktop.
• Validate that all hardware, peripherals, and applications are functioning correctly.
• Rotate technicians through opportunities to perform rework and install non-standard hardware or software.
• Document completed activities, issues encountered, and any items requiring follow-up.

Skills

Basic hardware repair

PC setup & configuration

Desktop support

Windows experience

Education

High School Diploma or GED

Job description

Aleron in Grand Prairie, TX is seeking a SecureNet Technician II to replace desktop systems, back up data, migrate user settings, and reconnect peripherals. You will provide technical support, troubleshoot hardware and software issues, validate system functionality, and document completed installations and follow-up activities.

This temporary role offers hands-on experience in a collaborative, security-conscious environment with opportunities to grow within a global workforce solutions leader