Desktop Migration & Hardware Tech II

Aleron; Grand Prairie (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

Aleron is seeking a SecureNet Technician II in Grand Prairie, TX for a temporary role. The technician will replace desktop systems, back up and migrate user data, and reconnect peripherals, while providing hands-on support and troubleshooting hardware/software issues.

Strong Windows experience and data migration skills are required. Responsibilities include validating system functionality, documenting installations, and ensuring follow-up actions.

Qualifications

• 2 years experience with basic technical hardware repair.
• 2 years experience with setup and configuring PCs.
• 2 years experience with desktop support.
• 4+ years advanced Windows experience – Installation and Configuration.

Responsibilities

• Identify and verify user data, profiles, and settings prior to migration.
• Troubleshoot issues and provide support through the Client's Help Desk.
• Ensure all data on existing desktop systems is backed up.
• Run Desktop DNA to capture and preserve user-specific settings.
• Replace existing desktop systems with new desktop equipment.
• Reconnect and migrate peripherals, including scanners and printers.
• Restore user data, profiles, and user-specific settings to the new desktop.
• Validate that all hardware, peripherals, and applications are functioning correctly.
• Rotate technicians through opportunities to perform rework and install non-standard hardware or software.
• Document completed activities, issues encountered, and any items requiring follow-up.

Skills

Desktop support

Windows OS

Hardware repair

Data migration

Help desk

Customer service

IT ticketing systems

Education

High School Diploma or GED

Tools

Desktop DNA

Job description

Aleron is seeking a SecureNet Technician II in Grand Prairie, TX for a temporary role. The technician will replace desktop systems, back up and migrate user data, and reconnect peripherals, while providing hands-on support and troubleshooting hardware/software issues.

Strong Windows experience and data migration skills are required. Responsibilities include validating system functionality, documenting installations, and ensuring follow-up actions.