Desktop & Mac JAMF Engineer

Veriipro; Dearborn (MI); On-site; USD 85,000 - 120,000; Full time

Job summary

Veriipro in Dearborn, MI is seeking an experienced Desktop & Mac JAMF Engineer to provide end-user computing support across Windows and Mac environments, with strong hands-on experience in Intune, Autopilot, SCCM, and PowerShell. You will build, deploy, and maintain desktop tooling, develop scripts, manage JAMF for Mac devices, and ensure device enrollment, compliance, and onboarding.

On-site work five days a week is required.

Qualifications

• 6–8 years of experience in Desktop/EUC Engineering or Administration.
• Strong Windows Desktop administration and troubleshooting experience.
• Hands-on experience with Microsoft Intune, Autopilot, SCCM, and PowerShell.
• Strong hands-on experience with JAMF and Mac device management.
• Experience with device enrollment, policies, configuration profiles, and application deployment.
• Experience with Intune Company Portal and device compliance.
• Strong troubleshooting and end-user support skills.
• Experience managing hardware assets and inventory.
• Strong communication and documentation skills.
• Ability to work onsite 5 days per week in Dearborn, MI.

Responsibilities

• Build, configure, maintain, and administer Windows desktops and laptops.
• Manage Windows devices using Intune, Autopilot, SCCM, imaging, and task sequences.
• Develop and use PowerShell scripts for desktop management and automation.
• Deploy and manage Mac devices using JAMF.
• Configure JAMF policies, configuration profiles, device groups, applications, and compliance settings.
• Perform Mac device enrollment, application deployment, configuration, troubleshooting, and post‑deployment support.
• Support Intune Company Portal registration, device onboarding, and compliance‑related issues.
• Provide remote and onsite break/fix support for desktops and laptops.
• Install, replace, and swap devices at customer locations.
• Support users during Day 1 onboarding, device replacement, and offboarding.
• Manage hardware assets, equipment returns, shipping, and spare inventory.
• Handle incidents, service requests, and tasks while meeting SLA requirements.
• Provide remote support for conferencing equipment and related issues.
• Create and maintain technical documentation, procedures, and knowledge‑base articles.
• Coordinate with other technical teams to resolve issues through closure.
• Monitor and maintain equipment stock levels and replenishment requirements.
• Provide end‑user guidance for supported devices and software.
• Provide on‑call support for high‑priority incidents.

Skills

Windows Desktop administration

Intune

Autopilot

SCCM

PowerShell

JAMF & Mac device management

End-user support

Hardware assets & inventory

Documentation & communication

Education

Microsoft certifications (preferred)

Tools

JAMF

Intune

Autopilot

SCCM

PowerShell

Job description

We are looking for an experienced Desktop & Mac JAMF Engineer to provide end-user computing (EUC) support across Windows and Mac environments. The ideal candidate should have strong hands‑on experience with Windows Desktop, Microsoft Intune, Autopilot, SCCM, PowerShell, and JAMF.

Key Responsibilities

• Build, configure, maintain, and administer Windows desktops and laptops.
• Manage Windows devices using Intune, Autopilot, SCCM, imaging, and task sequences.
• Develop and use PowerShell scripts for desktop management and automation.
• Deploy and manage Mac devices using JAMF.
• Configure JAMF policies, configuration profiles, device groups, applications, and compliance settings.
• Perform Mac device enrollment, application deployment, configuration, troubleshooting, and post‑deployment support.
• Support Intune Company Portal registration, device onboarding, and compliance‑related issues.
• Provide remote and onsite break/fix support for desktops and laptops.
• Install, replace, and swap devices at customer locations.
• Support users during Day 1 onboarding, device replacement, and offboarding.
• Manage hardware assets, equipment returns, shipping, and spare inventory.
• Handle incidents, service requests, and tasks while meeting SLA requirements.
• Provide remote support for conferencing equipment and related issues.
• Create and maintain technical documentation, procedures, and knowledge‑base articles.
• Coordinate with other technical teams to resolve issues through closure.
• Monitor and maintain equipment stock levels and replenishment requirements.
• Provide end‑user guidance for supported devices and software.
• Provide on‑call support for high‑priority incidents.

Required Skills

• 6–8 years of experience in Desktop/EUC Engineering or Administration.
• Strong Windows Desktop administration and troubleshooting experience.
• Hands‑on experience with Microsoft Intune, Autopilot, SCCM, and PowerShell.
• Strong hands‑on experience with JAMF and Mac device management.
• Experience with device enrollment, policies, configuration profiles, and application deployment.
• Experience with Intune Company Portal and device compliance.
• Strong troubleshooting and end‑user support skills.
• Experience managing hardware assets and inventory.
• Strong communication and documentation skills.
• Ability to work onsite 5 days per week in Dearborn, MI.
• Relevant Microsoft certifications are preferred.