Desktop IT Technician & End-User Support

Clear Destination Inc.

Santa Ana (CA)

On-site

USD 30,000 - 39,000

Full time

4 days ago
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Benefits offered by this job

Medical, Dental, Vision
Life insurance
Generous vacation
9 paid holidays
Holiday shutdown
Sick time
Annual bonus
401k
ESOP
Tuition reimbursement

Job summary

Clear Destination Inc. is seeking an IT Technician to install and maintain desktop computer systems and support users with email, MS Office, and network access.

The role requires configuring the ERP system and custom applications, plus strong troubleshooting and communication with IT teammates. The candidate should have an associate degree in a tech field and hands-on experience with Windows environments, Office 365, and basic networking.

Qualifications

  • Proven experience as IT Technician or relevant position.
  • 2],

Responsibilities

  • Set up workstations with computers and peripherals (routers, printers).
  • Install and configure software per specifications.
  • Troubleshoot connectivity and access issues to the network and shared resources.
  • Maintain security and privacy of networks and systems.
  • Provide user guidance on new software and equipment.
  • Document incidents and resolutions in the IT ticketing system.
  • Support users via phone, email, and in person during business hours.

Skills

IT Technician
Microsoft Environments
Troubleshooting
Networking fundamentals
Security & privacy
Dell workstations
Windows 10
Office 365
Communication
Time management

Education

Associate degree in technology related field

Tools

Ticketing system
ERP system

Job description

Clear Destination Inc. is seeking an IT Technician to install and maintain desktop computer systems and support users with email, MS Office, and network access.

The role requires configuring the ERP system and custom applications, plus strong troubleshooting and communication with IT teammates. The candidate should have an associate degree in a tech field and hands-on experience with Windows environments, Office 365, and basic networking.

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