Desktop IT & Hardware Support Specialist (Contract to FTE)

Insight Global; Corpus Christi (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Insight Global is hiring an IT Specialist to support Windows workstations and peripheral devices, with a focus on delivering strong customer service onsite in Corpus Christi, TX. The role includes setting up hardware, troubleshooting issues, and assisting with collaboration tools like MS Teams and SharePoint.

The position is a 6-month contract that may convert to a full-time role, offering a salary range of $65,000 to $85,000 depending on experience.

Qualifications

• Must have experience supporting Windows OS environments and setting up PC devices.
• Experience building laptops/desktops (Windows 10 or newer).
• 3+ years of experience troubleshooting hardware and software issues.
• Experience providing direct technical support to customers (remote or in-person).
• Experience with Microsoft 365 products including MS Teams and SharePoint.

Responsibilities

• Provide on-site and remote technical support for internal customers.
• Set up and support Windows workstations and peripheral devices (monitors, docking stations).
• Assist with VoIP phones and conference room technologies; help install servers and network switches as needed.
• Build strong relationships with customers, peers, and suppliers while collaborating with infrastructure teams.

Skills

Windows OS

PC Setup

Hardware Troubleshooting

Remote Support

MS 365

MS Teams

SharePoint

Communication

Tools

ServiceNow

SCCM

Intune

PowerShell

Job description

Insight Global is hiring an IT Specialist to support Windows workstations and peripheral devices, with a focus on delivering strong customer service onsite in Corpus Christi, TX. The role includes setting up hardware, troubleshooting issues, and assisting with collaboration tools like MS Teams and SharePoint.

The position is a 6-month contract that may convert to a full-time role, offering a salary range of $65,000 to $85,000 depending on experience.