Desktop Engineer – Windows & Endpoint Management

Service Credit Union; Portsmouth (NH); Hybrid; USD 86,000 - 104,000; Full time

Benefits offered by this job

Health insurance

401k with company contribution

Paid time off

Dental benefits

Tuition reimbursement

Training and career growth

Job summary

Service Credit Union in Portsmouth, NH is seeking an on-site Desktop Engineer (Microsoft) to design, deploy, and maintain desktop computing environments. You will configure and troubleshoot desktops, laptops, and tablets while aligning with security standards and best practices.

This role partners with IT support, applications, and security teams to deliver a secure user workspace. The ideal candidate has 3–5 years in desktop engineering, a Microsoft Endpoint Administrator certification, and

Qualifications

• Bachelor's degree in computer science, engineering or related technical discipline.
• 3–5 years' experience in a desktop engineering and/or desktop support role.
• Microsoft 365 Certified: Endpoint Administrator Associate.
• Experience developing, optimizing, and hardening desktop OS master images.
• Strong experience with Microsoft Intune, SCCM, Active Directory, Azure AD, and endpoint management tools.
• Excellent task management, organizational, and communication skills.

Responsibilities

• Manage, configure, and maintain Windows and/or Mac operating systems, including imaging, patching, and software deployment.
• Develop and maintain Windows images in the physical desktop environment.
• Establish standards in desktop hardware and develop and maintain scripts to automate repetitive tasks and improve efficiency.
• Ensure all SFCU approved peripheral devices are compatible and have full functionality with standardized physical hardware.
• Test new peripheral devices for full functionality with selected standardized hardware.
• Ensure desktops are patched and up to date with latest security patches.
• Collaborate with Application team on client/server application upgrades at the desktop level.
• Coordinate with Service Desk for desktop-related information sharing and support.
• Produce and maintain desktop standards, knowledge base, operating procedures, guidelines and system documentation.
• Liaise with third-party vendors as necessary.
• Participate in weekly on-call rotation.

Skills

Microsoft 365 Endpoint

Intune

SCCM

Active Directory

Azure AD

Desktop hardware

Project management

Education

Bachelor's degree in CS/Engineering or related field

Tools

Intune

SCCM

Azure AD

Active Directory

Job description

Service Credit Union in Portsmouth, NH is seeking an on-site Desktop Engineer (Microsoft) to design, deploy, and maintain desktop computing environments. You will configure and troubleshoot desktops, laptops, and tablets while aligning with security standards and best practices.

This role partners with IT support, applications, and security teams to deliver a secure user workspace. The ideal candidate has 3–5 years in desktop engineering, a Microsoft Endpoint Administrator certification, and