Desktop Engineer: Onsite with Remote Fridays

AmeriGas; King of Prussia (PA); Hybrid; USD 45,000 - 65,000; Full time

Job summary

AmeriGas is seeking a Junior Desktop Engineer in King of Prussia, PA. The role focuses on installation, administration and deployment of desktop standards, images, software and mobile device policies, with escalation support within IT Infrastructure and Service Desk.

You will work onsite Monday–Thursday and remotely on Fridays, collaborating with IT Infrastructure and Service Desk to improve desktop services and user satisfaction for AmeriGas employees nationwide.

Qualifications

• College degree preferred; Computer Science or related IT major.
• 1+ years of experience in the Information Technology field.
• 1+ years in a high customer contact role with imaging, software deployment, AD and mobile.
• Specific IT training or skills in desktop virus and security maintenance and automation.
• Experience in management of services delivery in a customer-focused desktop environment.
• Knowledge of SCCM, Workspace ONE or Citrix is a plus.

Responsibilities

• Assist with the delivery of new desktop computing technologies and imaging.
• Provide second- and third-level support for escalated Service Desk incidents.
• Support design and continuous improvement of Desktop Services and delivery.
• Create and update documentation for deployment configurations.

Skills

SCCM

Workspace ONE

Active Directory

Windows 10

PowerShell

Troubleshooting

Desktop imaging

Mobile devices

Communication skills

Teamwork

Education

College degree preferred

Computer Science or related IT major

Tools

SCCM

Workspace ONE

Citrix

Job description

AmeriGas is seeking a Junior Desktop Engineer in King of Prussia, PA. The role focuses on installation, administration and deployment of desktop standards, images, software and mobile device policies, with escalation support within IT Infrastructure and Service Desk.

You will work onsite Monday–Thursday and remotely on Fridays, collaborating with IT Infrastructure and Service Desk to improve desktop services and user satisfaction for AmeriGas employees nationwide.