Hybrid Desktop Engineer - Onsite M-Th, Remote Fridays

UGI Corporation; King of Prussia (PA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

AmeriGas Propane, Inc. in King of Prussia, PA is hiring a Junior Desktop Engineer to support desktop imaging, software deployment and IT infrastructure projects. The role serves as an escalation point within IT and Service Desk, focusing on corporate images, apps, networking and telecom tech.

Requirements include 1+ years in IT with customer-facing experience, familiarity with SCCM/Workspace ONE, AD admin, and Windows 10; strong troubleshooting and communication skills are essential.

Qualifications

• College degree preferred in IT or related field.
• 1+ years in IT with high customer contact experience.
• Experience with desktop imaging, software deployment, AD administration, workstation setup and mobile technologies.
• Experience with SCCM, Workspace ONE or Citrix is a plus.

Responsibilities

• Deliver second- and third-level support for escalated Service Desk incidents.
• Assist with deployment of desktop technologies and OS images, upgrades, and software adaptation.
• Create and update documentation for deployment configurations and procedures.
• Support ongoing improvements in Desktop Services and product delivery to employees.

Skills

Troubleshooting

Strong communication

Team collaboration

Customer service focus

Problem solving

Education

College degree preferred

Tools

SCCM

Workspace ONE

Citrix

Active Directory

Windows 10

Job description

AmeriGas Propane, Inc. in King of Prussia, PA is hiring a Junior Desktop Engineer to support desktop imaging, software deployment and IT infrastructure projects. The role serves as an escalation point within IT and Service Desk, focusing on corporate images, apps, networking and telecom tech.

Requirements include 1+ years in IT with customer-facing experience, familiarity with SCCM/Workspace ONE, AD admin, and Windows 10; strong troubleshooting and communication skills are essential.