Deployment Engineer - Onsite/Remote Support | Flexible Hours

GadellNet Consulting Services, LLC.; St. Louis (MO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

PTO

Flexible work environment

Mental health services

Donation matching

401k match

Job summary

GadellNet Consulting Services, LLC. is seeking a Deployment Engineer to ensure client devices are configured with the right software, licenses, data, and access. You will work with end users and account managers to set up new hardware and document processes for GadellNet to meet client expectations.

The role requires work in-office, travel to client sites, and remote support. You will install operating systems, configure devices, create user profiles, and help with onboarding and documentation

Qualifications

• 2+ years IT support experience.
• Installing and configuring Windows 10/11 and macOS.
• Supporting PCs, Macs, and peripheral devices.
• Basic network setup and troubleshooting: VPN, Wi-Fi, LAN.
• Printer/scanner troubleshooting.
• Creating and configuring user accounts and access.
• Familiarity with On-Premises Active Directory and Microsoft Entra ID.
• Familiarity with Remote Access applications (RDP, Screen Connect, Take Control).
• ConnectWise or other PSA experience.
• Strong documentation skills.
• Excellent written and verbal communication.

Responsibilities

• Deployments: Install/configure OS and apps to meet client requirements.
• Set up hardware at client sites or remotely and connect to resources.
• Configure user profiles and migrate data.
• Onboardings: Create user accounts (AD, M365, Gmail) and configure access.
• Branch: Assist with onsite troubleshooting and devices under warranty.
• Documentation: Develop/update processes and scripts to improve efficiency.

Skills

Windows 10/11

macOS

Active Directory

Entra ID

VPN

Printer support

RDP

ScreenConnect

Take Control

ConnectWise

M365

Gmail

Documentation

Communication

Tools

ConnectWise

M365

Gmail

Job description

GadellNet Consulting Services, LLC. is seeking a Deployment Engineer to ensure client devices are configured with the right software, licenses, data, and access. You will work with end users and account managers to set up new hardware and document processes for GadellNet to meet client expectations.

The role requires work in-office, travel to client sites, and remote support. You will install operating systems, configure devices, create user profiles, and help with onboarding and documentation