Entry-Level Desktop Engineer — Hybrid Onsite/Remote

AmeriGas; Philadelphia (Philadelphia County); On-site; USD 55,000 - 75,000; Full time

Job summary

AmeriGas Propane, Inc. is seeking a Junior Desktop Engineer to support installation, administration and deployment of desktop technologies.

This role acts as an escalation point within IT Infrastructure and Operations and supports corporate imaging, software deployment and device management. The position is onsite Monday through Thursday at the King of Prussia office with the ability to work remotely on Fridays.

Qualifications

• College degree preferred; Computer Science or related IT major.
• 1+ years of experience in the Information Technology field.
• 1+ years of experience in a high customer contact role with imaging, software deployment, AD administration, workstation setup/data transfer, and mobile technologies.
• Experience with desktop virus/security maintenance and desktop scripting/automation.
• Knowledge of SCCM, Workspace ONE or Citrix is a plus.

Responsibilities

• Assist with delivery of new desktop computing technologies and software/image upgrades.
• Provide 2nd- and 3rd-level support for escalated Service Desk incidents using SCCM and Workspace ONE.
• Support desktop services and product delivery through technical design and documentation.
• Create and update deployment configurations and reflect changes in documentation.

Skills

Desktop support

SCCM

Workspace ONE

PowerShell basics

Active Directory

Windows 10 administration

Mobile device management

Education

College degree preferred

Tools

Citrix

Job description

AmeriGas Propane, Inc. is seeking a Junior Desktop Engineer to support installation, administration and deployment of desktop technologies.

This role acts as an escalation point within IT Infrastructure and Operations and supports corporate imaging, software deployment and device management. The position is onsite Monday through Thursday at the King of Prussia office with the ability to work remotely on Fridays.