Desktop Engineer

TEKsystems; Tracy (CA); On-site; USD 30,000 - 34,000; Full time

Job summary

Williams-Sonoma is seeking a desktop support resource for a 12-month contract onsite in Tracy, CA, joining a small team to deliver end-user technology support. The role focuses on 100% Windows PC support, printer connectivity (Lexmark/Xerox), break-fix, and Outlook issues.

Expect to handle 10-15 tickets per day on ServiceNow; hardware includes Windows CE handhelds and truck devices. Some Android support and training on new hardware will be provided.

Qualifications

• End user support experience is required.
• Familiarity with Windows-based desktop environments and common enterprise tools.

Responsibilities

• Provide basic desktop support in a Windows environment, including PC and printer connectivity.
• Handle 10-15 tickets per day via ServiceNow; basic printer, Outlook, and device support.
• Coordinate with Network Team for onsite instructions at distribution centers.

Skills

Desktop

Windows 10

Support

Troubleshooting

SCCM

Active Directory

Desktop engineering

Windows

Job description

*Description*

Williams-Sonoma is looking for a desktop support resource for 12 month contract with the possibility of long term extension or conversion. This candidate will be working alongside the a team of two technicians and the site manager.

The initial responsibilities would be to come on and immediately help with end user technology support.

This candidate will be providing basic desktop support. This consists of : PC support (100% Windows environment), Lexmark and Xerox Printer hardware and connectivity support, break-fix, and outlook support (email related issues). The tech can expect to handle 10-15 tickets/day on ServiceNow (experience with this system not required). The Hardware is Windows CE Intel Computers for the handhelds and truck computer devices. Techs will be trained on this. There could also be some android support.

*Skills*

Desktop, Windows 10, Support, Troubleshooting, Sccm, Active directory, Desktop engineering, Windows

*Top Skills Details*

Desktop,Windows 10,Support,Troubleshooting

*Additional Skills & Qualifications*

• Shift Monday - Friday from 6:30a - 3:30p. Client said that this person does not need to be a network professional, but need to understand network technologies well enough that they can be instructed by the Network Team working from separate location to perform the instructions they give, onsite at the DCs

*Experience Level*

Entry Level

*Job Type & Location*

This is a Contract position based out of Tracy, CA.

*Pay and Benefits*

The pay range for this position is $22.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

*Workplace Type*

This is a fully onsite position in Tracy,CA.

*Application Deadline*

This position is anticipated to close on Aug 28, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

*San Francisco Fair Chance Ordinance*

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

*Massachusetts Lie Detector*

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Use of Artificial Intelligence (AI)*

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.