Desktop Engineer

Inceed; Kansas City (KS); On-site; USD 55,000 - 80,000; Full time

Job summary

Inceed is seeking a skilled Desktop Engineer to join a collaborative IT team focused on modernizing and supporting device management. The role involves providing support for various operating systems and contributes to migration efforts using Microsoft Intune. Ideal candidates have a passion for endpoint technology and possess at least one year of enterprise-level support experience.

Qualifications

• 1+ years of experience supporting endpoints in an enterprise environment.
• Desktop support experience including break/fix and remote troubleshooting.
• Exposure to Intune and Azure AD-based device management.

Responsibilities

• Support enterprise endpoint devices across Windows, macOS, iOS, and Android platforms.
• Provide Tier 2 support for escalated incidents and service requests.

Skills

Endpoint technology

Remote troubleshooting

Tools

Microsoft Intune

ServiceNow

Job description

Inceed has partnered with a great company to help find a skilled Desktop Engineer to join their team!

Are you passionate about endpoint technology and ready to level up your impact? This is an exciting opportunity to join a collaborative, enterprise-level IT environment where you’ll be on the front lines of modernizing and supporting device management for thousands of end users.

Responsibilities:

• Support enterprise endpoint devices across Windows, macOS, iOS, and Android platforms.
• Provide Tier 2 support for escalated incidents and service requests via ServiceNow.
• Contribute to the enterprise migration of mobile device management to Microsoft Intune.

Required Qualifications & Experience:

• Exposure to Intune and Azure AD-based device management.
• Desktop support experience including break/fix and remote troubleshooting.
• 1+ years of experience supporting endpoints in an enterprise environment.

If you are interested in learning more about the Desktop Engineer opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.

We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. We prohibit discrimination and harassment of any type and afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.