Desktop & Endpoint Support Specialist

Nebraska Invasive Species Program; Omaha (NE); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Flexible benefits program

Paid vacation and sick leave

Access to career-advancing educational programs

Immediate vesting pre-tax retirement benefits

Job summary

The Nebraska Invasive Species Program is looking for an IT support professional to deliver hardware and software assistance while promoting best practices in technology. This role involves collaboration with various ITS specialists and documentation of processes, ensuring top-tier support for university departments.

The ideal candidate will have a solid background in desktop support and possess excellent interpersonal communication skills. Benefits include flexible programs and career-advancing educational opportunities.

Qualifications

• Two years experience with desktop and/or IT helpdesk/service desk.
• Experience providing hardware and software support for desktops, laptops, mobile devices, and printers.
• Knowledge and experience with Microsoft Windows and/or Apple macOS operating systems.

Responsibilities

• Assist the university with hardware and software support.
• Participate in the deployment of new technologies.
• Document processes and track inventory.

Skills

Hardware and software support for desktops, laptops, mobile devices, and printers

Direct customer support

Knowledge of Microsoft Windows and/or Apple macOS

Experience with desktop and/or IT helpdesk/service desk

Two years post-secondary coursework

Education

Two years post-secondary coursework

Job description

The Nebraska Invasive Species Program is looking for an IT support professional to deliver hardware and software assistance while promoting best practices in technology. This role involves collaboration with various ITS specialists and documentation of processes, ensuring top-tier support for university departments.

The ideal candidate will have a solid background in desktop support and possess excellent interpersonal communication skills. Benefits include flexible programs and career-advancing educational opportunities.