Desktop Analyst: Data-Driven IT Support & Endpoint Expert

ManpowerGroup Global, Inc.; Spring (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

401(k), Plus Match

Weekly Pay

Job summary

A prominent organization in technology and data management is seeking a dedicated Desktop Analyst to join their IT support team. The role involves assisting with device diagnostics and troubleshooting to ensure efficiency. Ideal candidates will possess strong problem-solving skills and proficiency in Microsoft Entra Admin Center. The company offers benefits including medical, dental, vision plans, and a 401(k) with a match. This is an opportunity to work in a dynamic environment focused on innovation and diversity.

Qualifications

• Experience with Microsoft Entra Admin Center (formerly Azure AD) and cloud management.
• Foundational knowledge of network protocols and troubleshooting tools.
• Strong problem-solving skills and adaptability.

Responsibilities

• Support IT data collection through remote diagnostics.
• Collaborate with global support teams to resolve issues.
• Implement process efficiencies in data workflows.
• Utilize technical skills for network troubleshooting.

Skills

Microsoft Entra Admin Center

Network protocols

Troubleshooting methodologies

Problem-solving

Collaboration

Job description

A prominent organization in technology and data management is seeking a dedicated Desktop Analyst to join their IT support team. The role involves assisting with device diagnostics and troubleshooting to ensure efficiency. Ideal candidates will possess strong problem-solving skills and proficiency in Microsoft Entra Admin Center. The company offers benefits including medical, dental, vision plans, and a 401(k) with a match. This is an opportunity to work in a dynamic environment focused on innovation and diversity.