Deskside Support Technician - Seattle Area

Apex Systems; Seattle (WA); On-site; USD 30,000 - 47,000; Full time

Job summary

Apex Systems is seeking a Deskside Support Installation Technician to support a large-scale IT device refresh in the Seattle area. The role is onsite, requires driving between client locations, and is a contract-based position with potential conversion to permanent after the project.

You will install laptops, printers, scanners, workstations, routers, and switches, perform basic troubleshooting, educate end users, and ensure professional, customer-focused support at every site.

Qualifications

• Must be trainable and quick to learn new systems and processes.
• Strong verbal and written communication skills required.
• Excellent customer service mindset is essential.
• Willingness to travel locally between sites and have reliable transportation.

Responsibilities

• Install and integrate laptops, printers, scanners, workstations, routers, and switches.
• Perform basic troubleshooting and problem resolution during installations.
• Educate end users on new systems and equipment.
• Clean up materials and prepare legacy devices for pickup and shipment.
• Provide professional, customer-focused support at all locations.

Skills

Trainability

Communication skills

Customer service mindset

Local travel

Job description

Deskside Support Installation Technician

Job#: 3036114

Contract: End of July - November

Location: Seattle, WA area

Pay: Hourly + Mileage

Schedule: Monday–Friday (Daytime hours)

Apex Systems is a world-class technology services firm delivering innovative solutions that support our clients’ digital transformation initiatives. We are currently seeking Deskside Support Installation Technicians to support a well-known organization through a large-scale, nationwide IT device refresh for corporate employees. This is an onsite role requiring travel to client locations throughout the surrounding area. Candidates must have reliable transportation and be comfortable driving between sites. This is initially a contract position, with the potential for conversion to a permanent role following the successful completion of the project.

Responsibilities:

• Install and integrate laptops, printers, scanners, workstations, routers, and switches
• Perform basic troubleshooting and problem resolution during installations
• Educate end users on new systems and equipment
• Clean up materials and prepare legacy devices for pickup and shipment
• Provide professional, customer-focused support at all locations

Requirements:

• IT support, hardware installation, or technical training preferred but not required
• Strong trainability with the ability to quickly learn and work within new systems and processes
• Strong verbal and written communication skills
• Excellent customer service mindset
• Comfortable traveling locally to install sites
• Must have reliable personal transportation
• Commitment to seeing the project through its full duration

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [e-mail] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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