Deskside Support Technician

Compucom; Town of Oneonta (NY); On-site; USD 65,987,000 - 87,891,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k)

Job summary

CompucomStaffing, a division of CompuCom Systems, Inc., is seeking a Desktop Support Technician to join our client's onsite team in Oneonta, NY. You will provide end-user support and help resolve hardware and software issues.

Candidates should have at least 2 years IMAC experience, knowledge of imaging, setup and deployment, and be able to perform asset tracking in ServiceNow with strong customer-facing skills. The wage range is $23.03–$30.71 per hour, on a W2 basis with benefits, onsite only.

Qualifications

• Minimum 2+ years of IMAC experience.
• Knowledge of imaging, setup, and deployment.
• Ability to perform asset tracking in ServiceNow.
• Must have strong desktop support troubleshooting experience.
• Must have good customer facing skills.

Responsibilities

• Provide end-user desktop support onsite in Oneonta, NY.
• Resolve hardware and software issues for users.
• Document and track issues and resolutions.

Skills

IMAC experience

Imaging & deployment

Asset tracking

Desktop troubleshooting

Customer facing

Tools

ServiceNow

Job description

At CompucomStaffing, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified Desktop Support Technician to join their team onsite in Oneonta, NY and provide end-user support.

Skills and Qualifications

• Minimum 2+ years of IMAC experience
• Knowledge of imaging, set up, and deployment
• Ability to perform asset tracking in ServiceNow
• Must have strong desktop support troubleshooting experience
• Must have good customer facing skills

Wage Range:

The rate for this position is between $23.03 - $30.71 per hour. Factors which may affect starting pay within this range may include geography / market, skills, education, experience and other qualifications of the successful candidate.

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

W2 only, no Corp to Corp.

Equal Employment Opportunity:

CompucomStaffing™™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.

Work Authorization:

Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.

We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

Maryland Applicants:

UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Massachusetts Applicants:

IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY.

Rhode Island Applicants:

THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE’S WORKERS’ COMPENSATION LAW.