Desk Adjuster / Property Claims Handler

www.topfinancialjobs.co.uk - Jobboard; Leeds (IA); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading insurance company is seeking a Desk Adjuster to manage property claims. This role involves handling claims from initial notification to final settlement, ensuring excellent customer service, and collaborating with various stakeholders for timely resolutions. Candidates should be adept at negotiations and possess strong customer service skills.

Responsibilities

• Manage and process domestic property claims efficiently.
• Provide exceptional customer service throughout the claims process.
• Investigate claims to determine liability and coverage.

Skills

Customer Service

Negotiation

Claims Management

Investigative Skills

Job description

As a Desk Adjuster, you will be the main point of contact for policyholders dealing with property claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements.

Key Responsibilities:

• Manage and process domestic property claims efficiently and accurately.
• Provide exceptional customer service by guiding policyholders through the claims process.
• Investigate claims to determine liability and policy coverage.
• Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution.
• Prepare detailed and accurate claim reports.
• Negotiate settlements in line with company policies and procedures.
• Maintain comprehensive and up-to-date records of all claims handled.

Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD195. For all other vacancies, take a look at our website - (url removed).