Bilingual Claims Adjuster

American Freedom Insurance Company; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

Join a dynamic and supportive company as a Remote Claims Adjuster, where your problem-solving skills and customer service expertise will shine. This role offers the chance to work from home while making a significant impact on policyholders' experiences. With a competitive salary and comprehensive benefits, including a sign-on bonus and 401K matching, this is an exciting opportunity for growth and stability in the insurance industry. If you're ready to elevate your career in a company that values your contributions, apply today!

Benefits

Sign-on Bonus

401K with Company Match

Health Insurance

Vision Insurance

Telemedicine Services

Paid Training

PTO

Inclusive Holiday Events

Employee Referral Bonuses

Qualifications

• 3+ years in personal auto claims processing.
• Strong analytical and negotiation skills required.

Responsibilities

• Investigate and resolve auto claims efficiently.
• Collaborate with various parties in the claims process.

Skills

Problem-Solving

Customer Service

Analytical Skills

Negotiation

Bilingual (Spanish and English)

Education

Bachelor’s Degree

Tools

Claims Processing Software

Job description

American Freedom Insurance Company provided pay range

This range is provided by American Freedom Insurance Company. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50,000.00/yr - $70,000.00/yr

Direct message the job poster from American Freedom Insurance Company

Human Resources Manager @ American Freedom Insurance Company | SHRM-CP

Auto Claims Adjuster – Spanish Speaking

Are you passionate about problem-solving and delivering outstanding customer service? Do you thrive in a fast-paced environment and seek a company that values and nurtures your skills? Join American Freedom Insurance Company (AFIC), a leader in the Non Standard auto insurance industry, as we expand across Illinois, Indiana, Pennsylvania, Tennessee, and Texas. Rated "A+" Superior by A.M. Best, we're looking for a dedicated Remote Claims Adjuster who’s ready to make an impact—right from your home office!

Why Join AFIC?

At AFIC, we offer a supportive, dynamic, and remote-friendly workplace that encourages both professional and personal growth. Our team-oriented culture and competitive benefits make AFIC a place where your contributions truly make a difference.

Key Responsibilities

As a Claims Adjuster, you’ll be at the heart of our customer interactions, helping policyholders navigate the claims process efficiently and compassionately:

• Investigate & Resolve Claims: Assess and resolve auto claims with moderate supervision, focusing on coverage, liability, and damages.
• Judgment & Decision-Making: Use sound judgment to determine exposure and the best course of action.
• Cost Control: Minimize claims costs and expenses while ensuring a positive experience for policyholders.
• Collaboration: Interact extensively with various parties involved in the claim process.
• Process Improvement: Identify and implement ways to boost efficiency and effectiveness.
• Timely Documentation: Clearly record and communicate claims activity for smooth resolution.

What We’re Looking For

We are looking for an experienced claims professional with expertise in coverage analysis, exceptional negotiation and customer service skills, and the ability to manage claims effectively in a remote environment.

Requirements:

• Minimum of 3 years’ experience in personal auto claims processing
• Strong analytical and problem-solving skills with keen attention to detail
• Proficient with technology and possesses excellent communication skills
• Team-oriented, proactive, and resourceful with a “street-smart” mindset
• Demonstrated expertise in coverage analysis and negotiation
• Bilingual in Spanish and English is highly preferred
• Bachelor’s degree is a plus

AFIC offers a competitive salary and a comprehensive benefits package to support you in this remote role, including:

• $1,000 Sign on Bonus after 90 days of employment
• Competitive Salary: Rewarding your expertise and experience
• Financial Security: 401K with up to a 6% company match
• Health & Wellness: Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans, Discounted dental and vision coverage, Access to telemedicine services
• Growth/Stability: Over 12 consecutive years of profitable growth, confirmed by A+ Superior rating by A.M. Best
• Work-Life Balance: Full Remote - Monday-Friday, 8 am-5 pm CST, with holiday pay and PTO
• Professional Growth: Paid training, state licensing reimbursement, and opportunities for advancement
• Positive Culture: Enjoy our inclusive holiday events, employee referral bonuses, virtual team meetings, and more—even from afar!

If you’re ready to elevate your career with a company that values your abilities, expertise, and remote work flexibility, AFIC is the place for you. Apply today and become part of a team committed to excellence and quality customer service!

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

For more information about American Freedom Insurance, please visit www.americanfreedomins.com

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Insurance

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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