Designer Toy Brand: Part-Time Retail Sales Pro

Pop Mart; Maryland; On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Competitive pay

Growth opportunities

Onboarding & training

Career development

Collaborative culture

Brand events

Open store openings support

Job summary

POP MART in Arundel Mills Mall is hiring a Retail Sales Associate to deliver memorable shopping experiences. You will warmly welcome guests, confidently share POP MART's story and product collections, and recommend items that excite customers and encourage repeat visits.

You will also handle purchases and returns, assist with inventory and stocking, and maintain a clean, welcoming store environment. A passion for designer toys and pop culture helps you engage diverse guests.

Qualifications

• 1+ year of customer-facing retail or service experience preferred.
• Strong communication and interpersonal skills.
• Interest in collectibles, pop culture, or related hobbies preferred.

Responsibilities

• Welcome every guest and build authentic relationships.
• Share POP MART story, products, promotions, and loyalty programs.
• Educate customers on collectibles, Blind Boxes, and new launches.
• Process purchases, returns, exchanges, and loyalty transactions.
• Assist with receiving shipments, stocking, and inventory accuracy.
• Maintain clean, organized, and safe store presentation.
• Support stock replenishment and cycle counts as needed.
• Cross-train for Robo Shop replenishment and related processes.

Skills

Customer service

Communication

Interpersonal skills

Retail knowledge

Education

High school diploma or equivalent

Tools

POS system

Handheld scanners

Job description

POP MART in Arundel Mills Mall is hiring a Retail Sales Associate to deliver memorable shopping experiences. You will warmly welcome guests, confidently share POP MART's story and product collections, and recommend items that excite customers and encourage repeat visits.

You will also handle purchases and returns, assist with inventory and stocking, and maintain a clean, welcoming store environment. A passion for designer toys and pop culture helps you engage diverse guests.