Designer Toy Brand Ambassador – Retail Sales (Part-Time)

Pop Mart Group; Annapolis (MD); Hybrid; USD 21,000 - 26,000; Part time

Benefits offered by this job

Competitive compensation

Growth opportunities

Onboarding and product training

Team-oriented culture

Job summary

POP MART is seeking energetic Retail Sales Associates at Annapolis Mall to deliver memorable shopping experiences and bring our brand to life. You will engage customers, share stories about collectible art toys, and recommend products to meet individual needs.

Responsibilities include processing purchases, returns, and loyalty transactions, assisting with stock replenishment, and keeping the store clean and welcoming.

Qualifications

• High school diploma or equivalent preferred.
• 1+ year of customer-facing retail or service experience preferred.
• Strong communication and interpersonal skills.
• Interest in collectibles and pop culture is strongly preferred.

Responsibilities

• Deliver exceptional customer experience by welcoming guests and building relationships.
• Share POP MART's story, artist collaborations, and memberships.
• Educate customers on Blind Boxes, MEGA Collections, accessories, and new launches.
• Process purchases, returns, exchanges, and loyalty transactions via POS.
• Assist with receiving shipments, replenishment, and inventory accuracy.
• Maintain store presentation, cleanliness, organization, and safety.
• Cross-train to support Robo Shop replenishment and inventory processes.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Multitasking

Bilingual (plus)

Education

High school diploma

Tools

POS system

Inventory software

Job description

POP MART is seeking energetic Retail Sales Associates at Annapolis Mall to deliver memorable shopping experiences and bring our brand to life. You will engage customers, share stories about collectible art toys, and recommend products to meet individual needs.

Responsibilities include processing purchases, returns, and loyalty transactions, assisting with stock replenishment, and keeping the store clean and welcoming.