Brand Ambassador - Designer Toys & Pop Culture

Pop Mart; Towson (MD); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Comprehensive onboarding and training

Inclusive team culture

Job summary

POP MART is seeking energetic, customer-focused Sales Associates for our Towson store, dedicated to delivering memorable shopping experiences and bringing our brand to life. You will help customers discover POP MART's collectible art toys and provide personalized recommendations to inspire repeat visits.

As a Sales Associate, you will greet guests, share POP MART's story, guide product selections, and handle transactions while maintaining a clean, organized store environment and stockroom.

Qualifications

• High school diploma or equivalent preferred.
• 1+ year of customer-facing retail experience preferred.
• Strong communication and interpersonal skills.
• Able to learn new technology quickly.

Responsibilities

• Greet customers and build authentic relationships.
• Educate customers on POP MART's products and promotions.
• Process purchases, returns, exchanges, and loyalty transactions.
• Assist with receiving shipments and stock replenishment.
• Maintain store presentation and inventory accuracy.
• Collaborate with team to hit daily sales goals.

Skills

Customer service

Communication skills

Multitasking

Service orientation

Bilingual

Education

High School Diploma or equivalent

Tools

POS systems

Inventory software

Job description

POP MART is seeking energetic, customer-focused Sales Associates for our Towson store, dedicated to delivering memorable shopping experiences and bringing our brand to life. You will help customers discover POP MART's collectible art toys and provide personalized recommendations to inspire repeat visits.

As a Sales Associate, you will greet guests, share POP MART's story, guide product selections, and handle transactions while maintaining a clean, organized store environment and stockroom.