Brand Ambassador — Designer Toy Retail

Pop Mart; Annapolis (MD); Presencial; USD 18.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Growth opportunities

Comprehensive onboarding and training

Brand events and store openings

Descripción de la vacante

POP MART Americas Inc. is hiring a Retail Sales Associate in Annapolis, MD. You will be a brand ambassador, delivering exceptional service, building genuine connections, and driving store performance through product knowledge, storytelling, and sales excellence.

You will support daily operations, including merchandising, inventory management, and maintaining a clean, welcoming environment. A passion for designer toys and pop culture helps drive success in this role.

Formación

• 1+ year of customer-facing retail or service experience preferred.
• Ability to deliver exceptional customer service and create memorable experiences.
• Strong communication and interpersonal skills with diverse customers.

Responsabilidades

• Deliver an exceptional customer experience and build genuine relationships.
• Represent POP MART story, artist collaborations, and product collections.
• Educate customers on collectible culture, blind boxes, and new launches.
• Drive sales through personalized recommendations and upselling.
• Process transactions, returns, and loyalty programs accurately.

Conocimientos

Customer service

Retail sales

Communication skills

Bilingual a plus

Educación

High school diploma

Herramientas

Point-of-Sale (POS) system

Descripción del empleo

POP MART Americas Inc. is hiring a Retail Sales Associate in Annapolis, MD. You will be a brand ambassador, delivering exceptional service, building genuine connections, and driving store performance through product knowledge, storytelling, and sales excellence.

You will support daily operations, including merchandising, inventory management, and maintaining a clean, welcoming environment. A passion for designer toys and pop culture helps drive success in this role.