Designer (Intermediate Level)

USAA Life Insurance Company; San Antonio (TX); Híbrido; USD 70.000 - 134.000; Jornada completa

Descripción de la vacante

USAA Life Insurance Company seeks a Designer to contribute to high-performing, cross-organizational teams in San Antonio or Plano. You will support research, ideation, prototyping, testing and delivery for member and employee experiences in an Agile setting.

The role requires 2 years of UX/design experience, a strong portfolio, and proficiency with Figma, Maze and collaboration tools. Hybrid work is available, with four days in the office.

Formación

• Bachelor's degree or equivalent experience in a design field.
• 2 years of on-the-job experience in Product/UX/Service Design or Design Research.
• A portfolio demonstrating digital experiences for mobile and web.
• Strong facilitation, collaboration and consensus-building skills.
• Proficiency with standard design tools and collaboration software.
• Understanding of UI trends, accessibility and usability.

Responsabilidades

• Identify and document business problems to shape cross-organizational solutions.
• Contribute ideas and facilitate sessions with stakeholders in human-centered design.
• Collaborate to ensure work meets defined business requirements.
• Support discovery through design artifact creation and prototyping.
• Sustain human-centered research and synthesize findings to align with user needs.
• Create and document design assets across interaction, visual and content design.
• Participate in design critiques and reviews to give and receive feedback.
• Demonstrate knowledge of human-centered and service design principles.

Conocimientos

UX design

Portfolio

Facilitation

Communication

Teamwork

Attention to detail

Prototyping

Educación

Bachelor's degree

Herramientas

Figma

Maze

Zoom

Microsoft Office

Design Systems

Descripción del empleo

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

We are currently seeking a talented Designer for either our San Antonio, TX, corporate headquarters or our Plano, TX, location.

As a dedicated Designer, you will contribute to high-performing, cross-organizational teams, applying your knowledge and experience in human-centered design. You will support research, ideation, concepting, prototyping, testing, and delivery for moderately complex Member and Employee experiences in a data-informed, Agile environment. You will demonstrate the value of design by collaborating with team members to develop, refine, and deliver solutions aligned with member needs.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio or Plano, TX. Relocation assistance is not available for this position.

What you'll do:

• Identifies and documents business problems to help shape a solution for moderately complex cross-organizational projects.
• Contributes ideas and embed facilitates with cross-functional stakeholders during human-centered design sessions and group discussions.
• Collaborate with team members to ensure work meets agreed upon business requirements.
• With guidance, provides support during all parts of their workstream from discovery to implementation of design artifacts and prototypes.
• Supports human-centered research efforts and the synthesis of research findings to determine a direction that aligns with member and employee needs.
• Creates and documents design assets with guidance, leveraging competency in interaction design, visual design and/or content design.
• Participates in critiques and design reviews to offer and receive relevant and focused feedback.
• Demonstrates a foundational understanding of human-centered and service design principles and methodologies.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree; OR 4 years of relevant education and/or experience.
• 2 years of relevant on-the-job experience in a Product Design, UX Design, Service Design or Design Research role delivering complex design systems for web and native applications.
• A portfolio that demonstrates experience designing digital experiences for mobile and web-based applications.
• Experience developing facilitation, collaboration and consensus building skills.
• Demonstrated proficiency with standard design and workplace applications.
• including industry standard design, prototyping, and collaboration software and Microsoft Office Suite.
• Demonstrated understanding of new technologies and best practices in website navigation, browsers, mobile patterns, information architecture and usability.
• Demonstrated experience designing user interfaces for web and mobile applications (iOS, Android, etc.).
• Developing written and verbal communication skills, interpersonal skills, time management skills and strong attention to detail.
• Highly motivated, engaging and able to work effectively within a team environment, always delivering results on time.
• Quick learner with solid organizational and prioritization skills.

What sets you apart:

• Proficiency in Figma and prototyping for native, desktop, and web experiences.
• Experience with interaction and visual design for mobile and web applications.
• Experience conducting human-centered research and translating insights into user-centered designs.
• Knowledge of UI design trends, accessibility, and best practices.
• Experience working with Design Systems/Design Language Systems.
• Strong collaboration and communication skills, with experience using tools such as Maze and Zoom.
• US military experience through military service or as a military spouse/domestic partner.

Compensation range: The salary range for this position is: $69,920.00 - $133,620.00 .

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the positio