Military Affairs Representative Mid-level (Air Force-San Antonio)

USAA Life Insurance Company; United States; Híbrido; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

USAA Life Insurance Company is seeking a Military Affairs Representative to strengthen ties with military communities across the continental United States. The role focuses on community engagement, leadership briefings, and education initiatives, with frequent travel and remote eligibility for eligible locations.

The position requires broad knowledge of military life, strong relationship-building, and experience in program development to support USAA's product and service lines.

Formación

• Education: Bachelor's degree or 8 years related experience.
• Experience: 4–8 years engaging with the military community; must possess Military ID.
• Skills: Proficiency in Microsoft Office Suite and analysis tools.

Responsabilidades

• Relationship cultivation with senior military installation leadership and event execution.
• Deliver Military Acumen visits and Military 101 training for leaders and new hires.
• Co-create and run initiatives with management/marketing to reach target segments and measure ROI.
• Analyze market segments and trends; provide strategic recommendations to management.
• Manage installation marketing plans, budgets, and risk/compliance requirements.

Conocimientos

Microsoft Office Suite (Excel, Word, P

Educación

Bachelor's degree or 8 years related exp

Descripción del empleo

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

The Military Affairs Representative Mid-level serves as a key liaison, developing and executing strategies to strengthen USAA's presence and relationships within assigned military business areas. This role is crucial in achieving organizational goals by fostering connections with military leaders, affiliate organizations, and community partners. The Representative will drive USAA's brand visibility, enhance member and prospect relations, and implement targeted outreach programs. This position plays a vital role in shaping a positive image of USAA and its comprehensive offerings. Frequent travel is required.

This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be encouraged to work on-site four days per week.

What you'll do:

• Relationship Cultivation and Engagement
  • Build and nurture relationships with senior military installation leadership to identify and execute impactful business opportunity events that benefit military members and their families.
  • Serve as a USAA ambassador, effectively representing all lines of business and their products/services.
  • Engage directly with members and prospects, gathering valuable feedback on issues, successes, and competitive insights to inform senior management.
• Military Acumen and Education
  • Educate USAA leadership on the nuances of the military community by scheduling and conducting Military Acumen visits.
  • Deliver essential Military 101 training during New Employee Orientations and conduct USAA Financial Readiness Training.
  • Contribute significantly to employees' understanding of critical aspects of military life and culture.
• Program Development and Execution
  • Collaborate with management and marketing teams to conceptualize and implement initiatives and programs designed to effectively reach target market segments.
  • Analyze past campaign performance, adjusting strategies as needed to ensure alignment with marketing objectives and achieve desired return on investment.
  • Plan, negotiate, and manage installation marketing agreements as a core component of the overall installation marketing plan and strategy, ensuring relevant messaging and optimal placement.
  • Lead the development and execution of initiatives that cultivate a favorable image of USAA and its full spectrum of products and services.
• Market Analysis and Strategy
  • Analyze market segments, identify emerging trends, and provide strategic recommendations for effective resource utilization to management.
  • Apply broad knowledge of USAA's business products, services, processes, and programs to enhance relationships with leaders, members, and prospects.
• Financial and Risk Management
  • Manage and execute assigned program expenses within the allocated annual budget.
  • Ensure that all business activities are conducted in accordance with risk and compliance policies and procedures, effectively identifying, measuring, monitoring, and controlling associated risks.

What you have:

• Education Bachelor's Degree; OR a combination of 8 years of related experience and no degree.
• Experience A minimum of 4-8 years of experience engaging with the military community. Must possess a Military ID card. Demonstrated proficiency in tactical, operational, and strategic planning, program development, and project tracking. Proven ability to create and interpret business metrics.
• Skills Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and other software for developing analyses, charts, and supporting documentation. Must meet and maintain all USAA safety driving requirements.

What sets you apart:

• Military assignment serving in a senior military leadership position.
• Staff and leadership experience serving at a major military command or higher headquarters.
• Extensive knowledge of military leadership structure and military installation functions.
• Extensive knowledge Air Force active-duty military, and Air Force Guard/Reserve Forces programs and services.
• Ability to work weekends in support of Air Force active-duty, and Airforce Guard/Reserve Force activities
• Ability to work long hours and travel a minimum of 75 days per year to include extended overnight trips to include weekends.
• 10-years or more experience engaging the military community.

Compensation range: The salary range for this p