Designer & Home Styling Consultant — In-Store & Virtual

Crate & Barrel; Connecticut; On-site; USD 50,000 - 75,000; Full time

Job summary

Crate & Barrel in Connecticut is seeking a Design professional to help customers envision possibilities with the latest home design trends. You will drive sales by providing elevated design offerings in-store, in-home, and virtually, and develop moodboards and floor plans to meet client needs.

You will lead design consultations, deliver projects on time, and collaborate with store teams to support business goals while staying current with product care information and brand standards.

Qualifications

• 1+ years of relevant experience in Furniture Sales/Home Decor Design or retail/customer service.
• Experience working one-on-one with clients and recommending solutions.
• Proficient in Google platforms, virtual communication, design tool experience preferred.

Responsibilities

• Drive sales and a differentiated experience by providing enriching customer interactions.
• Create elevated designs for customers using the preferred design tools to create moodboards, 2D & 3D floor plans, product lists and customer presentations.
• Lead design consultations in person (in-store or in-home) or via email, phone and virtual.
• Deliver projects in a timely manner and within determined timelines.
• Possess a clear understanding of the brand aesthetics and merchandising strategy by channel; Store, E-Commerce, Catalog.
• Ensure full understanding and awareness of all product information, including characteristics, care information and staying informed with the competition and industry trends.
• Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our selling skills.
• Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services.
• Support and model excellent service by exhibiting a positive attitude and enthusiasm ensuring all customers are provided gracious, quick, and efficient service.
• Support store training and educating on design services, to drive a clear understanding of design services and offerings.
• Develop new and lasting relationships with customers through networking and clienteling.

Job description

Crate & Barrel in Connecticut is seeking a Design professional to help customers envision possibilities with the latest home design trends. You will drive sales by providing elevated design offerings in-store, in-home, and virtually, and develop moodboards and floor plans to meet client needs.

You will lead design consultations, deliver projects on time, and collaborate with store teams to support business goals while staying current with product care information and brand standards.