Designated Coordinator/Program Manager

Mains'l Services; Brooklyn Park (MN); On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

Paid training and onboarding

Education assistance (up to 2,000 a yr

401(k) + matching

Health, dental, and vision insurance

Life Insurance & HSA options

Generous PTO and sick time

Job summary

Mains’l Services is hiring a full-time Program Manager in Brooklyn Park, MN to lead a DSP team and support people with disabilities in living meaningful, self-directed lives in their homes and communities. You will build individualized annual support plans, coach staff, coordinate with families and case managers, and ensure high-quality, compliant service delivery in a compassionate setting.

This role emphasizes leadership, budget awareness, and commitment to equal opportunity employment within

Qualifications

• Bachelor’s degree in human services, education, or health + 1 year direct care experience supporting persons with disabilities or individuals age 65 and older
• Associate degree in related field + 2 years direct care experience supporting persons with disabilities or individuals age 65 and older
• Diploma from an accredited institution in a related field + 3 years direct care experience supporting persons with disabilities or individuals age 65 and older
• 50 hours of relevant training + 4 years direct care experience supporting persons with disabilities or individuals age 65 and older

Responsibilities

• Lead and support a team of DSPs delivering person-centered care in both hourly and 24-hour supported living services
• Build individualized annual support plans that reflect each person’s goals, preferences, and strengths
• Train, coach, schedule, and develop your team to ensure high-quality service delivery
• Communicate and collaborate with case managers, guardians, and other professionals
• Ensure compliance with licensing, health, and safety standards
• Manage resources responsibly and meet budgetary goals

Skills

Leadership

Team management

Communication

Budgeting

Education

Bachelor's degree in human services, education, or health

Associate degree in related field

Diploma in related field

50 hours of relevant training

Job description

Ready to lead a 245D program where your leadership truly makes an impact?
At Mains’l Services, we believe in changing the world—one person at a time. As a Program Manager, you will do more than manage a team—you’ll support people with disabilities in living meaningful, self-directed lives in their homes and communities.
We’re seeking a compassionate and experienced leader who is ready to guide a team of Direct Support Professionals (DSPs), foster strong relationships with individuals receiving services, and collaborate with families and stakeholders to ensure exceptional care.
Mains’l is committed to providing Equal Employment Opportunities to all employees and applicants.
Position: Full-Time Program Manager
Location: Brooklyn Park, MN
Salary: $56,160 annually

What You’ll Do:

• Lead and support a team of DSPs delivering person-centered care in both hourly and 24-hour supported living services
• Build individualized annual support plans that reflect each person’s goals, preferences, and strengths
• Train, coach, schedule, and develop your team to ensure high-quality service delivery
• Communicate and collaborate with case managers, guardians, and other professionals
• Ensure compliance with licensing, health, and safety standards
• Manage resources responsibly and meet budgetary goals

What You’ll Need:

To Qualify (per MN 245D requirements), you must meet ONE of the following:

• Bachelor’s degree in human services, education, or health + 1 year direct care experience supporting persons with disabilities or individuals age 65 and older
• Associate degree in related field + 2 years direct care experience supporting persons with disabilities or individuals age 65 and older
• Diploma from an accredited institution in a related field + 3 years direct care experience supporting persons with disabilities or individuals age 65 and older
• 50 hours of relevant training + 4 years direct care experience supporting persons with disabilities or individuals age 65 and older

Also Required:

• 1-2 years of managerexperience preferred
• 18 years of age or older
• Valid MN driver's license & reliable transportation with insurance
• Ability to pass a DHS background check

Benefits Include

• Paid training and onboarding
• Education assistance (up to 2,000 a year)
• 401(k) + matching
• Health, dental, and vision insurance
• Life Insurance & HSA options
• Generous PTO and sick time

Why Mains’l?

• Purpose-Driven Work: Help people live meaningful, self-directed lives
• Supportive Leadership Culture: We invest in your growth through training and mentorship
• Career Growth: Opportunities to advance within a stable, mission-driven organization
• Work-Life Balance: Competitive benefits and time off to support your well-being

Join a Culture That Cares

Our team is built on respect, inclusion, and encouragement. You’ll be surrounded by people who believe in your potential—and the potential of everyone we support.