Designated Coordinator/Program Manager

Mainsl Services Inc; Big Lake (MN); On-site; USD 47,979 - 58,641; Full time

Benefits offered by this job

Paid training and onboarding

Education assistance (up to $2,000 a year)

401(k) with matching

Health, dental, and vision insurance

Life Insurance and HSA options

Generous PTO and sick time

Job summary

Mains’l Services Inc is seeking a full-time Program Manager in Big Lake, MN, to lead a team dedicated to delivering exceptional care to individuals with disabilities. In this role, you will support a team of Direct Support Professionals, build individualized plans, and ensure compliance with health standards.

Candidates should possess a relevant degree and experience in direct care, with a focus on meaningful, self-directed living for the people we support. Join us to make an impactful difference!

Qualifications

• Bachelor’s degree in human services or related field plus 1 year direct care experience.
• Associate degree plus 2 years direct care experience.
• Diploma from an accredited institution plus 3 years direct care experience.
• 50 hours training plus 4 years direct care experience.

Responsibilities

• Lead a team of DSPs delivering person-centered care.
• Build individualized annual support plans.
• Train and develop your team for high-quality service.
• Collaborate with case managers and families.
• Ensure compliance with licensing and safety standards.
• Manage resources and meet budgetary goals.

Skills

Leadership

Communication

Team Development

Resource Management

Compliance Awareness

Education

Bachelor's degree in human services or related field

Associate degree in related field

Diploma in a related field

Job description

Ready to lead a 245D program where your leadership truly makes an impact?

At Mains’l Services, we believe in changing the world—one person at a time. As a Program Manager, you will do more than manage a team—you’ll support people with disabilities in living meaningful, self-directed lives in their homes and communities.

We’re seeking a compassionate and experienced leader who is ready to guide a team of Direct Support Professionals (DSPs), foster strong relationships with individuals receiving services, and collaborate with families and stakeholders to ensure exceptional care.

Mains’l is committed to providing Equal Employment Opportunities to all employees and applicants.

Position

Full-Time Program Manager

Location

Big Lake, MN

Salary

Starting $53,310.40 annually

What You’ll Do

• Lead and support a team of DSPs delivering person-centered care in both hourly and 24-hour supported living services.
• Build individualized annual support plans that reflect each person’s goals, preferences, and strengths.
• Train, coach, schedule, and develop your team to ensure high-quality service delivery.
• Communicate and collaborate with case managers, guardians, and other professionals.
• Ensure compliance with licensing, health, and safety standards.
• Manage resources responsibly and meet budgetary goals.

What You’ll Need

To Qualify (per MN 245D requirements), you must meet ONE of the following:

1. Bachelor’s degree in human services, education, or health + 1 year direct care experience supporting persons with disabilities or individuals age 65 and older.
2. Associate degree in related field + 2 years direct care experience supporting persons with disabilities or individuals age 65 and older.
3. Diploma from an accredited institution in a related field + 3 years direct care experience supporting persons with disabilities or individuals age 65 and older.
4. 50 hours of relevant training + 4 years direct care experience supporting persons with disabilities or individuals age 65 and older.

Also Required

• 1-2 years of manager experience preferred
• 18 years of age or older
• Valid MN driver’s license & reliable transportation with insurance
• Ability to pass a DHS background check

Benefits Include

• Paid training and onboarding
• Education assistance (up to $2,000 a year)
• 401(k) + matching
• Health, dental, and vision insurance
• Life Insurance & HSA options
• Generous PTO and sick time

Why Mains’l?

• Purpose-Driven Work: Help people live meaningful, self-directed lives
• Supportive Leadership Culture: We invest in your growth through training and mentorship
• Career Growth: Opportunities to advance within a stable, mission-driven organization
• Work-Life Balance: Competitive benefits and time off to support your well-being

Join a Culture That Cares

Our team is built on respect, inclusion, and encouragement. You’ll be surrounded by people who believe in your potential—and the potential of everyone we support.