Designated Coordinator/Program Manager

Mains'l Services; Big Lake (MN); On-site; USD 47,979 - 58,641; Full time

Benefits offered by this job

Paid training and onboarding

Education assistance

401(k) + matching

Health, dental, and vision insurance

Life Insurance & HSA options

Generous PTO and sick time

Job summary

Mains'l Services is looking for a Full-Time Program Manager in Big Lake, MN to lead a team dedicated to supporting individuals with disabilities. You will manage Direct Support Professionals and develop personalized care plans for clients, ensuring compliance and high-quality service delivery.

This role requires at least a Bachelor’s degree and management experience is preferred. Mains'l offers a competitive salary starting at $53,310.40 annually along with comprehensive benefits including paid training, 401(k) matching, and generous PTO.

Qualifications

• Minimum of 1 year direct care experience supporting persons with disabilities.
• Preferred management experience of 1-2 years.
• Valid driver's license and transportation.

Responsibilities

• Lead team of Direct Support Professionals (DSPs) in care delivery.
• Develop and implement individualized support plans.
• Ensure compliance with health and safety standards.
• Manage resources and maintain budgetary goals.

Skills

Leadership

Team management

Communication

Person-centered care

Compliance knowledge

Education

Bachelor’s degree in human services or related field

Relevant training (50 hours)

Job description

Overview

Ready to lead a 245D program where your leadership truly makes an impact? At Mains’l Services, we believe in changing the world—one person at a time. As a Program Manager, you will do more than manage a team—you’ll support people with disabilities in living meaningful, self-directed lives in their homes and communities. We’re seeking a compassionate and experienced leader who is ready to guide a team of Direct Support Professionals (DSPs), foster strong relationships with individuals receiving services, and collaborate with families and stakeholders to ensure exceptional care. Mains’l is committed to providing Equal Employment Opportunities to all employees and applicants.

Position: Full-Time Program Manager
Location: Big Lake, MN
Salary: Starting $53,310.40 annually

What You’ll Do

• Lead and support a team of DSPs delivering person-centered care in both hourly and 24-hour supported living services
• Build individualized annual support plans that reflect each person’s goals, preferences, and strengths
• Train, coach, schedule, and develop your team to ensure high-quality service delivery
• Communicate and collaborate with case managers, guardians, and other professionals
• Ensure compliance with licensing, health, and safety standards
• Manage resources responsibly and meet budgetary goals

What You’ll Need

To Qualify (per MN 245D requirements), you must meet ONE of the following:

• Bachelor’s degree in human services, education, or health + 1 year direct care experience supporting persons with disabilities or individuals age 65 and older
• Associate degree in related field + 2 years direct care experience
• Diploma from an accredited institution in a related field + 3 years direct care experience
• 50 hours of relevant training + 4 years direct care experience

Also Required:

• 1-2 years of management experience preferred
• 18 years of age or older
• Valid MN driver’s license & reliable transportation with insurance
• Ability to pass a DHS background check

Benefits

• Paid training and onboarding
• Education assistance (up to $2,000 a year)
• 401(k) + matching
• Health, dental, and vision insurance
• Life Insurance & HSA options
• Generous PTO and sick time

Why Mains’l?

• Purpose-Driven Work: Help people live meaningful, self-directed lives
• Supportive Leadership Culture: We invest in your growth through training and mentorship
• Career Growth: Opportunities to advance within a stable, mission-driven organization
• Work-Life Balance: Competitive benefits and time off to support your well-being

Apply today and start leading a team that changes lives every day. Visit www.mainsl.com to get started.