Design Transformation Leader, AI & Change at Scale

Amazon; San Francisco (CA); On-site; USD 130,000 - 175,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon's Design Excellence (ADX) is seeking a Design Transformation Lead to drive-scale change across decentralized teams, elevating design maturity and capabilities. You will craft transformation initiatives—such as AI adoption and tooling integration—that deliver lasting value beyond compulsory compliance.

You bring deep design fluency and change-management expertise to navigate complex stakeholder landscapes, building coalitions and driving adoption across organizations that don’t report to

Qualifications

• 7+ years of design experience.
• 5+ years in design practice with demonstrated craft.
• 2+ years in design operations.
• 3+ years leading organizational change, transformation initiatives, or capability-building programs.
• Experience driving adoption of new practices, tools, or methodologies across multiple teams or organizations.
• Experience with design tools, technology infrastructure, and workflow optimization.

Responsibilities

• Design and lead transformation initiatives that elevate design practice across multiple business areas, including AI adoption and new methodology implementation.
• Evaluate, integrate, and optimize design tooling and technology infrastructure for efficient workflows.
• Earn trust with design practitioners and leaders, translating challenges into practical frameworks.
• Partner across business areas to align transformation priorities and drive adoption.
• Create frameworks, playbooks, and operating mechanisms that scale design excellence with organizational autonomy.
• Measure transformation impact through adoption metrics and design maturity assessments.
• Navigate organizational dynamics and resistance to change, build coalitions, and align incentives.
• Establish governance frameworks for new practices balancing consistency with flexibility.
• Communicate transformation vision and progress to stakeholders at all levels.

Skills

Design leadership

Design operations

Change management

Stakeholder management

Tooling & workflows

Cross-team collaboration

Tools

Design tooling

Tech infrastructure

Job description

Amazon's Design Excellence (ADX) is seeking a Design Transformation Lead to drive-scale change across decentralized teams, elevating design maturity and capabilities. You will craft transformation initiatives—such as AI adoption and tooling integration—that deliver lasting value beyond compulsory compliance.

You bring deep design fluency and change-management expertise to navigate complex stakeholder landscapes, building coalitions and driving adoption across organizations that don’t report to