AI-Driven Design Transformation Lead

Amazon; Seattle (WA); On-site; USD 130,000 - 175,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Design Transformation Lead to drive scalable change across decentralized teams within the ADX. You will craft transformation initiatives, guide AI adoption, and build capabilities that elevate design maturity while integrating new tooling and practices across design, research, and cross‑functional partners.

You will navigate complex stakeholders, establish governance, and measure impact with adoption metrics and maturity assessments.

Qualifications

• 7+ years of design experience.
• 5+ years of experience in design practice (UX/product design, research, design ops) with demonstrated craft expertise.
• 2+ years in design operations or a role with significant design operations responsibilities.
• 3+ years of experience leading organizational change, transformation initiatives, or capability-building programs.
• Experience driving adoption of new practices, tools, or methodologies across multiple teams or organizations.
• Experience with design tools, technology infrastructure, and workflow optimization.

Responsibilities

• Design and lead transformation initiatives that elevate design practice across multiple business areas, including AI adoption and new methodology implementation.
• Evaluate, integrate, and optimize design tooling and technology infrastructure to enable efficient workflows.
• Earn trust with design and research practitioners, design leaders, and cross-functional partners by demonstrating craft knowledge and understanding their challenges.
• Partner across business areas to understand challenges, align on transformation priorities, and drive adoption.
• Create frameworks, playbooks, and operating mechanisms that scale design excellence while respecting context and autonomy.
• Measure transformation impact through adoption metrics, capability growth indicators, and design maturity assessments.
• Navigate organizational dynamics and resistance to change, building coalitions and aligning incentives to drive transformation.
• Establish governance frameworks for new practices balancing consistency with flexibility.
• Communicate transformation vision and progress to stakeholders at all levels.

Skills

7+ years design experience

5+ years design practice

2+ years design operations

3+ years leading organizational change

Experience driving adoption of new [pr

Job description

Amazon is seeking a Design Transformation Lead to drive scalable change across decentralized teams within the ADX. You will craft transformation initiatives, guide AI adoption, and build capabilities that elevate design maturity while integrating new tooling and practices across design, research, and cross‑functional partners.

You will navigate complex stakeholders, establish governance, and measure impact with adoption metrics and maturity assessments.