Design Systems Architect & Documentation Leader

ServiceNow

United States

Remote

USD 191,000 - 334,000

Full time

14 days+

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Benefits offered by this job

Equity
Incentive
Health benefits

Job summary

ServiceNow leads the way as an AI control tower for business reinvention, uniting AI, data, and workflows to help organizations work smarter. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent collaborate to transform how work gets done.

The role focuses on leading the strategy and roadmap for design-system documentation, building a scalable documentation ecosystem for designers and developers, and ensuring governance and contribution workflows

Qualifications

  • 8+ years in product/content design or technical documentation.
  • Strong program management and cross-organizational leadership.

Responsibilities

  • Define content standards, governance, and contribution workflows.
  • Align documentation with design libraries, coded components, and AI tooling.

Skills

Product design
Content design
Technical documentation
Program management
Leadership

Job description

ServiceNow leads the way as an AI control tower for business reinvention, uniting AI, data, and workflows to help organizations work smarter. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent collaborate to transform how work gets done.

The role focuses on leading the strategy and roadmap for design-system documentation, building a scalable documentation ecosystem for designers and developers, and ensuring governance and contribution workflows

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