Design Systems Documentation Lead (Fully Remote)

ServiceNow; United States; Remote; USD 191,000 - 334,000; Full time

Benefits offered by this job

Equity

Incentive

Health benefits

Job summary

ServiceNow leads the way as an AI control tower for business reinvention, uniting AI, data, and workflows to help organizations work smarter. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent collaborate to transform how work gets done.

The role focuses on leading the strategy and roadmap for design-system documentation, building a scalable documentation ecosystem for designers and developers, and ensuring governance and contribution workflows

Qualifications

• 8+ years in product/content design or technical documentation.
• Strong program management and cross-organizational leadership.

Responsibilities

• Define content standards, governance, and contribution workflows.
• Align documentation with design libraries, coded components, and AI tooling.

Skills

Product design

Content design

Technical documentation

Program management

Leadership

Job description

• Lead the strategy and roadmap for design-system documentation.
• Build a scalable documentation ecosystem for designers and developers.

Responsibilities:

• Define content standards, governance, and contribution workflows.
• Align documentation with design libraries, coded components, and AI tooling.

Qualifications:

• 8+ years in product/content design or technical documentation.
• Strong program management and cross-organizational leadership.

Compensation:

• Base pay ranges from $190,900 to $334,100 per year.
• Includes equity, incentive compensation, and health benefits.

ServiceNow

ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows to help organizations work smarter. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent work together.