Design Research Lead: Strategy, Leadership & Insight

Capital One; Richmond (VA); On-site; USD 144,000 - 164,400; Full time

Job summary

Capital One in Richmond, VA is seeking a Design Research Lead at the Manager level to partner with product, design, and engineering teams to articulate learning needs, roadmaps, and research agendas. You will track inquiries and insights within your portfolio and align with the tower's strategy to drive informed decisions.

You will mentor junior researchers, lead projects, and foster cross-functional collaboration while applying human-centered design, data insights, and business context to

Qualifications

• 5+ years in quantitative or qualitative research
• 4+ years in data analysis (survey data, behavioral analytics)
• 3+ years UX research in a corporate environment
• Experience influencing senior-level executives is a plus

Responsibilities

• Collaborate with product managers, designers, and engineers to articulate learning needs, learning agendas, and research roadmaps.
• Track research questions and insights within your portfolio and align with tower strategy to prioritize activities.
• Lead design projects, mentoring junior teammates and maturing the research practice.
• Communicate findings with a human-centered approach to influence senior-level decision-making.

Skills

Research leadership

UX research

Cross-functional collaboration

Data analysis

Mentoring

Communication

Job description

Capital One in Richmond, VA is seeking a Design Research Lead at the Manager level to partner with product, design, and engineering teams to articulate learning needs, roadmaps, and research agendas. You will track inquiries and insights within your portfolio and align with the tower's strategy to drive informed decisions.

You will mentor junior researchers, lead projects, and foster cross-functional collaboration while applying human-centered design, data insights, and business context to