Senior Design Research Lead

Capital One; Plano (TX); Hybrid; USD 144,000 - 164,000; Full time

Job summary

Capital One’s Experience Design organization seeks a Manager, Design Research to lead and mentor design research initiatives in a hybrid Plano, TX role. You will partner with product managers, designers, and engineers to define learning agendas and research roadmaps that drive human-centered insights and business impact.

You will guide projects, mentor junior teammates, and foster collaboration across lines of business while navigating data and technology constraints to influence strategic

Qualifications

• At least 3 years of professional experience conducting user experience research in a corporate environment.
• At least 5 years of experience conducting quantitative research, qualitative research, or a combination of both
• At least 4 years of experience conducting data analysis (such as: survey data, behavioral analytics, etc.)
• At least 7 years managing user experience research in a corporate environment
• At least 4 years experience working and influencing senior level executives

Responsibilities

• Collaborate with product managers, designers, and engineers to articulate learning needs, learning agendas, and research roadmaps.
• Track research questions and insights within your portfolio.
• Maintain a close relationship to research peers across the line of business to identify opportunities to re-use learnings and collaborate on cross-line research.

Skills

Leadership

Research Expertise

Human-Centered

Communication

Collaboration

Problem-Solving

Business-Focused

Job description

Capital One’s Experience Design organization seeks a Manager, Design Research to lead and mentor design research initiatives in a hybrid Plano, TX role. You will partner with product managers, designers, and engineers to define learning agendas and research roadmaps that drive human-centered insights and business impact.

You will guide projects, mentor junior teammates, and foster collaboration across lines of business while navigating data and technology constraints to influence strategic