Design Ops Lead - DTC Product & Brand (Seattle)

Bezos Academy; Seattle, Northern (WA, KY); Hybrid; USD 113,000 - 185,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Paid time off and holidays

Parental leave

Job summary

Bezos Academy seeks a Design Operations Manager to shape a new direct-to-consumer product, integrating a mobile app, personalized learning, and physical materials that support early development. You will coordinate across design, research, branding, and content to unite experiences across digital and physical touchpoints.

This role requires strong project management, collaboration with product and engineering teams, and a willingness to explore AI tools to improve workflows in a fast-moving

Qualifications

• Bachelor’s degree or equivalent experience.
• Five or more years of experience, including at least two in design operations for a digital product.
• Experience working directly with product and design teams, throughout the full product development lifecycle.
• Proven ability to manage complex, cross-functional workstreams, and drive prioritization and execution through strong organization, communication, and attention to detail.
• Experience building or improving team workflows, systems, or processes in fast-paced environments.
• Strong experience using tools such as Asana, Bynder, GitLab, Jira, or similar systems to set up clear, scalable systems for tracking work, managing design assets, and delivering design work to engineering.

Responsibilities

• Shape how a new product and brand come to life from the ground up, spanning mobile app, personalized learning, and physical materials.
• Bring structure to ambiguity and ensure the design team is set up to deliver high-quality work.
• Collaborate with design, product, and engineering to align priorities, shape timelines, and create clarity across complex initiatives.
• Explore new tools and approaches (including AI) to strengthen the design process.

Skills

Design operations

Cross-functional coordination

Project management

Attention to detail

Communication

Organizational skills

Education

Bachelor's degree or equivalent experience

Tools

Asana

Bynder

GitLab

Jira

Job description

Bezos Academy seeks a Design Operations Manager to shape a new direct-to-consumer product, integrating a mobile app, personalized learning, and physical materials that support early development. You will coordinate across design, research, branding, and content to unite experiences across digital and physical touchpoints.

This role requires strong project management, collaboration with product and engineering teams, and a willingness to explore AI tools to improve workflows in a fast-moving