Design Operations Manager - HYBRID ROLE

Bezos Academy; Seattle (WA); On-site; USD 113,000 - 185,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with 4% match

Paid time off and holidays

Relocation support

Parental leave

Job summary

Bezos Academy is building a direct-to-consumer initiative combining a mobile app, personalized learning, and physical materials to support early childhood development. The Design Operations Manager will shape how the product and brand come to life, unifying design across digital and print touchpoints in a fast-moving, collaborative environment.

You will partner with design, product, research, and marketing teams, and work with external partners while aligning priorities with product and

Qualifications

• Bachelor’s degree or equivalent experience.
• Five+ years of experience, including 2+ in design operations for a digital product.
• Experience working with product and design teams through full product lifecycle.
• Proven ability to manage complex cross-functional workstreams and priorities.
• Experience building or improving team workflows in fast-paced environments.
• Experience using tools like Asana, Bynder, GitLab, Jira to manage design processes.

Responsibilities

• Shape design operations for a new direct-to-consumer product at Bezos Academy.
• Bring structure to ambiguity and anticipate needs to support high-quality work.
• Collaborate with design, product, research, brand, and external partners across digital and physical touchpoints.
• Coordinate with product and engineering to align priorities, timelines and clarity across initiatives.
• Explore new tools and AI approaches to strengthen design processes and team efficiency.

Skills

Design operations

Cross-functional collaboration

Project management

Design tooling

Education

Bachelor’s degree or equivalent experience

Tools

Asana

Bynder

GitLab

Jira

Job description

At Bezos Academy, we believe all children deserve the great start that excellent early education provides, including in under-resourced communities. Our mission is to nurture the potential in every child to become a creative leader, original thinker, and lifelong learner by inventing the solutions needed to scale early childhood education. We are a unique organization that realizes our mission in two ways. First, we operate a multi-state network of schools in under-resourced communities, offering quality Montessori-inspired preschool at no cost to families. Second, we create tools, products, technology, and other solutions designed to reach young children and their caregivers well beyond the walls of our schools. We aspire to have a profound, large-scale impact on children ages zero to five.

ABOUT THE ROLE

As the Design Operations Manager for a new direct-to-consumer initiative at Bezos Academy, you will help shape how a new product and brand come to life from the ground up. Our work brings together a mobile app, personalized learning experiences, and physical materials designed to help parents support their child’s development in the earliest years of life. You will work across a multidisciplinary design team spanning product design, user research, brand and marketing, and content, helping bring cohesion to experiences across digital and physical touchpoints.

This is a highly collaborative, fast-moving environment where both the product and the way we design it are still being defined. In this role, you will support the design team’s operations by bringing structure to ambiguity, anticipating what’s needed ahead of time, and ensuring the team is set up to deliver thoughtful, high-quality work. You’ll partner closely with the entire design team, as well as external partners, while collaborating with product and engineering to align priorities, shape timelines, and create clarity across complex initiatives. You’ll ensure we operate effectively, look for ways to improve how we work, and explore new tools and approaches (including AI) to strengthen our design process.

LOCATION

• Seattle, WA
• This role is expected to work in-person with other product team members in our office in the Eastlake neighborhood of Seattle at least two days a week.
• Relocation support is available for those willing to relocate to Seattle, WA

COMPENSATION & BENEFITS

• This is a full-time, benefits-eligible, salaried position.
• The full salary range for this position in Seattle, WA is $113,000 - $185,000 per year. The upper third of the salary range is typically reserved for employees who have been in the role for multiple years and have demonstrated strong performance over time. Starting salary will vary by qualifications and prior experience.
• This role includes 15 paid days of vacation, 4 days of paid personal time off, 9 paid days of sick (care) time, 9 paid holidays, 5 paid days off for an organization-wide winter break, and additional time off if required by applicable law. Benefits for this role include medical, dental, and vision insurance, life insurance, disability insurance, a 401(k) plan with a 4% employer contribution match, paid parental leave, an employer-matched flexible spending account for dependent care, and more. Please see here for details.

MINIMUM QUALIFICATIONS

• Bachelor’s degree or equivalent experience
• Five or more years of experience, including at least two in design operations for a digital product
• Experience working directly with product and design teams, throughout the full product development lifecycle
• Proven ability to manage complex, cross-functional workstreams, and drive prioritization and execution through strong organization, communication, and attention to detail
• Experience building or improving team workflows, systems, or processes in fast-paced environments
• Strong experience using tools such as Asana, Bynder, GitLab, Jira, or similar systems to set up clear, scalable systems for tracking work, managing design assets, and delivering design work to engineering

PREFERRED QUALIFICATIONS

• Experience managing brand or marketing work, including print production and coordination with external partners such as illustrators, photographers, or creative agencies
• Experience coordinating video production or content development workflows, including curriculum writing, illustration, asset review, and deployment across channels
• Experience establishing clear process and documentation for scalable design systems
• Interest in exploring and applying AI tools to improve workflows, collaboration, and team efficiency
• Comfort operating in early-stage or ambiguous environments where priorities evolve and processes are still being defined
• Experience supporting work with external partners (such as vendors, agencies, etc.) including contracts, budgets, and/or coordination
• Experience collaborating with legal or procurement teams