Design Experience Coordinator

CB2; San Jose (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

CB2 is seeking a Design Coordinator to help deliver an exceptional customer experience by organizing appointments, events, and sales aids, and by supporting designers with consultations and client outreach.

The role emphasizes in-store collaboration, knowledge of design aesthetics, and proactive service to drive sales while maintaining brand standards across store and e-commerce channels.

Qualifications

• Retail or customer service experience preferred, 1+ year.
• Strong communication and interpersonal skills.
• Ability to translate client needs into design solutions.
• Excellent organizational skills and attention to detail.

Responsibilities

• Assist Designers with consultations and follow-up on design projects.
• Coordinate appointments and manage in-store events and design desk tasks.
• Maintain sales aids and assist customers on the floor.
• Support brand aesthetics and merchandising across store channels.

Skills

Design coordination

Customer relationship building

Communication skills

Market trend analysis

Team collaboration

Organizational skills

Tools

Google Workspace

Appointment management software

Virtual conferencing tools

Job description

CB2 is seeking a Design Coordinator to help deliver an exceptional customer experience by organizing appointments, events, and sales aids, and by supporting designers with consultations and client outreach.

The role emphasizes in-store collaboration, knowledge of design aesthetics, and proactive service to drive sales while maintaining brand standards across store and e-commerce channels.