Design Experience Coordinator

Crate & Barrel; Northbrook (IL); On-site; USD 40,000 - 50,000; Full time

Job summary

Crate & Barrel in Northbrook seeks a Design Coordinator to enhance customer experience through effective organization of design consultations, store events, and sales aids. The role emphasizes delivering exceptional customer service and collaborating with Designers to meet design needs.

Key responsibilities include supporting sales initiatives, managing design projects, and ensuring customers receive prompt assistance. Candidates should possess strong organizational skills and a foundation in design functions.

Qualifications

• Understanding basic design functions including spatial planning and lighting.
• Ability to stay up to date on market trends.
• Proven track record of building long-lasting relationships with customers.

Responsibilities

• Assist customers and Designers with managing appointments.
• Support Designers and Leaders by managing pipeline activities.
• Deliver individual sales and engage customers on the sales floor.

Skills

Customer service

Sales management

Interpersonal skills

Communication skills

Organizational skills

Tools

Google platforms

Appointment management systems

Job description

Crate & Barrel in Northbrook seeks a Design Coordinator to enhance customer experience through effective organization of design consultations, store events, and sales aids. The role emphasizes delivering exceptional customer service and collaborating with Designers to meet design needs.

Key responsibilities include supporting sales initiatives, managing design projects, and ensuring customers receive prompt assistance. Candidates should possess strong organizational skills and a foundation in design functions.